Labcorp - "We don't need customer service"
Had to locate a clinic to do a pre-employment drug screening.Called the toll free number on the lab slip to make sure I was being directed to a facility that collects for pre-employment.
Was told to access the internet so I did just that.
HOWEVER, when you make an appointment on line it does not specify pre-employment collection locations therefore you have no idea until you walk in the door that you have an appointment at a place that does not collect.When I pointed out the website misinformation I was told "We don't need customer service - we have plenty of customers." I said, "NOT BY CHOICE!" Unbelievable.
Review about: Labcorp Customer Care.