Phoenix, Arizona
Not resolved

Called the Phoenix N. 3rd street office and got their recorded message that "walk ins are always welcomed".

That number, as all of them, will not let you leave a message. Went there today (7/26/16) at 1pm with no one in the waiting room. I was politely informed that I had to request my tests, pay, and make an appointment, all on the internet.

I called their 800 number and after waiting 10 minutes a service rep explained the procedures and had no answer as to why the individual office phone message did not contain this info. Poor business model.

Your poor ratings continue. I will not be back.

Product or Service Mentioned: Labcorp Customer Care.

Reason of review: Poor customer service.

Preferred solution: It doesn't matter. You have a culture of mediocrity..

LabCorp Cons: Business model for cash pay.

  • Poor Business Model For Cash Pay
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