1941 Limestone Rd, Wilmington, DE 19808, USA
Not resolved

Took my 83 year old, vision impaired mother for lab work at your facility on Limestone Road. Not having been recently, it was good that I took her because she NEVER would have been able to register herself with your new system!!!!!!!

Not only did NO ONE, other than a patient in waiting room, explain this to me or her but they stayed behind the window with their head down not even asking if I understood!!!!!!!!!!!!!!!!!!!!! THIS IS NOT ACCEPTABLE!!!!!!!!!!

My mother would have NEVER been able to see to do this....What has happened to helping the fellow man????? I would like to receive a response to my concern before I begin to make further inquiries!!!!

Product or Service Mentioned: Labcorp Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

LabCorp Cons: Lack of customer support and general attitudes.

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