I made an appt for 7:00 am, I arrived at the Winter Haven, FL location at 6:50. The waiting room was full and the site manager, Monica had one customer at the window.
All I heard was her talking personal with coworkers. 7:00 came and went, I went to rhe window at 7:03 and said I had a 7:00 appt. She said she was behind. Still holding personal co versat up ons she called other customers up.
Finally at 7:12 I was called, then it was 3 more minutes I was called back. I needed to be at work so thats why I made an appt. If I had gone to Quest Diagnostics they take you back right at your appt time. If they would di their work instead of talking everyone could have gotten in faster.
A lady beside me said she had been there waiting since they opened and all she could here was Monica talking personal.
Not a very good ma ager, not very goid customer service. Wont go there again
Product or Service Mentioned: Labcorp Manager.
Reason of review: Poor customer service.