This afternoon I went to my local LabCorp with a prescription from my doctor to have something done today. I don't have the physical card but I have copies of it had my ID card.
There was no one there when I signed in no one came to the window waited for over 10 minutes. Get called back to the desk and the young lady my ID the script from my doctor and she said "if you don't have your insurance card I can't do nothing for you just bring it back when you have your ID card" and the young lady got up and walked away.
I then proceeded to ask her if a picture was not good enough because the provider who has the card is out of state. I then proceeded to call a corporate location and the representative named Jill was very rude and disgusting over the phone so hopefully if it was reported you guys can go through it because based on customer service in your location and over the phone if that's what you guys pride yourself on I would rather find somewhere else to go to have my blood work.
Product or Service Mentioned: Labcorp Blood Test Procedure.
Reason of review: Poor customer service.