State: Texas City: Houston Clear all filters (15 of 1348 reviews match)
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Labcorp Receptionist Review

Labcorp Receptionist not friendly. Only one person in lab at 10am covering front desk and lab service. Location in Round Rock Tx St Davids Medical Center on Park Valley. Don't go there if you can avoid it.
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Review
#917189 Review #917189 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service

Labcorp - Customer Care Review from Houston, Texas

The most unprofessional lab I have ever worked with. Every week I have to call AT LEAST 3 times because they don't perform the test that we ORDER. Sometimes we only get 3 out of five results or none at all and if we order Pap smear and HPV they only give is the pap and not HPV or the other way around. Whenever we order supplies they take 3 weeks to send and whenever I call and ask why it's taking so long no one gives me a straight answer and just tell me to full put another form. This past time I had to fill out 3 forms because they kept losing them. We were out of supplies for several days and had to postpone patients appointments because there weren't enough supplies. And the latest issue we had was yesterday when they came to pick up the samples from the lockbox and left a sample behind and had the nerve to say "oh maybe you put it in the box after it was collected". These people lack so much. And when you ask to speak to someone in charge they never give you a name or number of someone to talk to. It's appalling.
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Review
#916229 Review #916229 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
1.0
Details
PLEASE do not go here if you need a hair follicle test. This is what my experience was: 1) took HUGE chunk of hair from the very top of my head - WAY more than what's required. And they should have taken it from several different locations, NOT on the top of my head....
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Review
#850903 Review #850903 is a subjective opinion of poster.
Service
Labcorp Hair Drug Test Procedure
Cons
  • Lost labwork order
  • Poor esrvice
  • Lab results follow up to doctor
Reason of review
All of thee above. Bad quality, processing issue. Damaged or defective technician, NOT as described
Loss
$115

Labcorp Blood Count Review

1.0
Details
This is the second time that my lab tests request was not completely fullfilled by the operator drawing blood and that some of the lab tests were missing and i had to retake them. The irony is that they want to be paid for their mistakes. I had to go twice for the venipunture and instead of profusely apologize for causing me such loss of work time and grief, i get a bill.
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Review
#782967 Review #782967 is a subjective opinion of poster.
Reason of review
Poor customer service

Labcorp Appointment Review

2.3
Details
I arrived at labcorp at Toperwein in San Antonio Texas at 6:45 am, they opened at 7:00, but saw the first client at 8:30, I consider that to be abusive on behalf of the staff, they did get everyone's information , but made us wait for an hour , I think that also may affect lab results.
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Review
#726091 Review #726091 is a subjective opinion of poster.
Reason of review
Poor customer service

Labcorp Staff Review from Houston, Texas

Going to LabCorp was my worst experience, I went to your lab at 8313 Southwest freeway Houston TX 77074, the lady there was extremely racist and bias, she did not called me because she did not like my name and wgen I got up and ask her the reason she yelled at me and said we cannot call your name if you want us to do your test we can only call you by your initials. When I asked the other lady for the manager to other lady she said our manager is not here and I was talking while the same racist woman came out and asked me to get out before she will ask police to throw me out pr arrest me for complaining. I need to talk to someone so they can take an appropriate action, her attitude with other customers was extremely racist. You can contact me on my email that is tahirrazvi@gmail.com
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Review
#670542 Review #670542 is a subjective opinion of poster.
Reason of review
Poor customer service

Labcorp Appointment Review

Two techs with 15 people in the lobby, seeing two patients an hour. Pearland TX. Personnel at 800 # are indifferent.
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Review
#667970 Review #667970 is a subjective opinion of poster.
Reason of review
Poor customer service

Labcorp - Receptionist Review from Houston, Texas

4.5
Details
When I go to get blood work I make an apt. So that I can I take care of things in a timely manner. If the receptionist cant multi task successfully & accurately then they shouldn't be at that position. After +1hour past my apt. Time i'm given excuses when I ask sbout it. Then im called later & told my name had been called an hour sgo which it hadnt but she had logged it so. Then when she processes me it is incorrect & had I not said domething to the technician. I would have gone to my Dr. Apt. next week & Not have had the necessary bloodwork. Totally unacceptable.
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Review
#649278 Review #649278 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service

Labcorp Staff Review from Houston, Texas

LabCorp, why do you only have one person working in your office? The 8 of us who have been waiting for over 40 minutes would like to know!! I, and like most, have been fasting since the night before, plus my time just like everyone else's is valuable also. This is ridiculous that you would treat people with such disrespect of their time! This is my bad review for your company!!! If it wasn't for the fact that my insurance requires me to use your company for lab work I would boycot your company!!!!
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Review
#612978 Review #612978 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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Blood Draw Review

1.0
Details
Went get blood drawn REFUSED ME SERVICE because I had a small past due bill.Staff is rude,and unprofessional people. I needed blood work for surgery.Never go to this place.
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Review
#612606 Review #612606 is a subjective opinion of poster.
Reason of review
Poor customer service