Customer service
Product or Service Quality

I dread when an employer uses this company for pre-employment drug testing. The staff are rude and often refuse to do their jobs. In spite of having posted hours of operation, they don't honor them.

If you arrive 30-45 minutes before their lunch or closing they refuse to help you or tell you to go to another site.

On my most recent visit to the 11111 Nall Avenue Leawood, KS 66211 location, the rude clerk told me that she had done too many drug tests and could not help me. This site being a dedicated drug testing site means that this is all they they do and she blatantly refused to do her job.

So their hours are operation are also at the mercy of an often slow and worthless staff beig in the mood to do the job they are paid for.

Product or Service Mentioned: Labcorp Receptionist.

Reason of review: Poor customer service.

Preferred solution: I want the receptionist reported and for the company to honor their hours..

I didn't like: Rude customer service.

  • Lab Testing
Company wrote 0 public responses to the review from Feb 23.
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