On August 14 at 12.30 pm I first went to my kidney Dr. to ask where the lab was.
They directed me to another building (a long walk) where the lab is located. When I got there I told them I was supposed to get labs for a Dr. Appt the next day. A very rude employee by the name of Vickie Abney was upset at me over not having a Dr.
order. She would not call my Dr.s Office to find out about the order, and when I asked the phone no. of Dr.(Another long walk back to Dr. Office) she said she didn't know the number and would not get it for me.
I said I am going to another LabCorp location for my labs. She said she didn't care what I did.
I went to LabCorp at Beaumont Ctr Lexington, and they were so nice and courteous and took my labs w/o any hassle. They said they had received complaints about Vickie before.
Product or Service Mentioned: Labcorp Blood Test Procedure.
Reason of review: Poor customer service.
Preferred solution: an apology from employee.
LabCorp Pros: Good service at beaumont location.
LabCorp Cons: Very poor service at harrodsburg rd location.