Rating: 4 Stars Clear all filters (20 of 1348 reviews match)
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4.0
Details
These check in devices are horrible and embarassing to watch what you’re putting seniors through who are not techno savy. SHAME ON YOU!!!!!
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2 comments
Anonymous
#1726281

Just ask not to use the kiosk. Just say you are very uncomfortable.

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Review
#1607673 Review #1607673 is a subjective opinion of poster.
3.7
Details
With the cold and flu season a upon us.....who’s ideal for a nasty germ kiosk. It is a shame Lab Corp will be responsible to spread even more germs. The big elephant in the room is 90% of the people who come to your facilities are SICK
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2 comments
Anonymous
#1641760

You are welcome to use the hand sanitizers provided on the wall for your convenience.

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Review
#1374390 Review #1374390 is a subjective opinion of poster.
Service
Labcorp Sanitary Conditions
Reason of review
Bad quality
3.7
Details
It took place on May 30th 2018 today at 1:15 in the afternoon
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1 comment
Reginald C
#1490170

This is about the LabCorp in Pennsville New Jersey the LabCorp text at the Pennsville location in Pennsville New Jersey today May 30th 2018 the LabCorp Tech today Wednesday at 1:15 in the afternoon she stuck me in a position where she normally doesn't stick me to draw my blood and it hurt and she didn't acknowledge it and never said oh I'm sorry or anyting and I mean to speak to someone about this matter this happened today on May 30th 2018 at 1:15 in the afternoon at the Pennsville office located in Pennsville New Jersey Suite 1000 I would like to speak to someone about this matter my number is 267-342-2811

Review
#1267452 Review #1267452 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Cons
  • Rude attitude of courtney at the front desk
Reason of review
Poor customer service

LabCorp review: Kiosks

3.7
Details
What is the point of having a check-In kiosk, If you still have to sign In? I sat for 45 mins after checking in went to the window asking how much longer and she said oh well you didn't sign this sign in. Are you serious right now!!!! I sat her for 45 mins because I didn't sign a paper sign-in when there is a sign and emails saying make it easy check in using the kiosks. This is the stupidest system I have ever seen.
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Review
#1251537 Review #1251537 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
3.7
Details
I went to the McKinney location on Thursday to get items for home testing, the staff member was very short, no personality, and borderline rude. I am glad I didn't need a blood drawl I would have diffidently left. I did receive my items and left. Friday I went to the...
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1 comment
Denise G
#1459434

I also called corporate and spoke to a lady regarding on the incident, she told me a supervisor would called me back, I never heard from anyone.Sad even the supervisors aren't concerned with the way the patients are being treated.

Review
#1229017 Review #1229017 is a subjective opinion of poster.
Service
Labcorp Customer Care
Cons
  • Attitude did not want to be working
  • Way your staff treated the customers
Reason of review
Poor customer service
Preferred solution
Customer service training
3.7
Details
I walked into Lab Corp at 11:15am on 2/26/2018. I was the only person in the waiting area. As far as I know their was only one other person having lab work. Once the technician becomes visible it took her 10 mins for her to rudely say “come thru the the doors”. I...
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Review
#1198489 Review #1198489 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
3.7
Details
I know when I go to Lab Corp you have to go in advance and wait. When there is a long line and someone cuts a head that person should not be taken ahead of everyone who waited. If a person had an appointment they should have to show slip especially if they are going...
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1 comment
Anonymous
#1419021

Next time get an appointment. It don't cost you anything except 5 minutes to get online or call and book yourself one.

You might as well expect to wait if you are just simply walking in. Everyone has to be somewhere and everyone has to be seen so you might as well wait your turn like everyone else.

Review
#1168139 Review #1168139 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp review in North Port, Florida: Great service & nice nurse

4.2
Details
Went to Lab Corp on 9/27/2017 in North Port Fl. 34286 on Tamiami. The lady that drew blood was as nice as could be! I didn't even feel it! She was working the front desk alone & taking tests, answered phones, and was so good at customer service. I wish I had asked her name. She was African American, bigger women. She was so professional and kind. Hats off to her! I would never go any place else. Robin Martincak xx{{REDACTED}}
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Review
#1110126 Review #1110126 is a subjective opinion of poster.
Service
Labcorp Customer Care
Pros
  • Attendant
Cons
  • Going lol
Reason of review
Good customer service

LabCorp review: Not good , not professional.

4.1
Details
Needs to speak better to patients.
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Review
#1077483 Review #1077483 is a subjective opinion of poster.
Service
Labcorp Helicobacter Pylori Urea Breath Test Procedure
Reason of review
Poor customer service

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

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LabCorp review: Rude Receptionist

4.1
Details
My appointment time was 8:00AM. I got there at 7:00AM hoping to be able to go in a little earlier than 8:00. I was the 5th name on the list. A friend of the receptionist walked in without an appointment and got to cut ahead if everyone. They two of them were laughing and joking about her going ahead of the rest of us. I went up to the receptionist and asked why the lady was able to just walk in and go ahead of the rest of us. The receptionist proceeded to loudly over talk me and told me that everyone in the list was going to go ahead of me. I asked why if I'm number 5 and she said because I said so.
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Review
#1056425 Review #1056425 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service