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LabCorp - Poor Service

My appt. made on line for Jan. 14th 2019. No one at desk, the new kiosk system being used by someone that did not have an appt. Waiting room was freezing cold. When staff came to desk she was very terse stated I needed to use kiosk even though I had an appt. & took a customer without an appt. ahead of me. Needed to stand at kiosk for 10 minutes or more giving same info as I had on-line, very customer unfriendly. Most people that need lab work done are ill, standing at a kiosk in an extremely cold waiting room repeating info that LabCorp already has is ridiculous!! I would rather pay cash then go to this location again in Brodheadsville, PA.
1.0
Details
Customer service
Product or Service Quality
Staff
Website
#1448044
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These people is invoicing us over and over a charge that we never authorized. Both my husband and myself went for lab works together on January 2018 and they presented a form with alternatives to select and signed. Both of us never give authorization on charges not...
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Anonymous
Anonymous

I'm confused. How can they conduct tests without your Physician's order ?

1.3
I liked
  • Lab technicians were good at drawing blood
I didn't like
  • Cannot be trusted
#1446008
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LabCorp - Painful Blood work , bleeded and swollen hand after blood work
LabCorp - Painful Blood work , bleeded and swollen hand after blood work
I had my Annual Physical Blood Work today 12/28/2018 at LabCorp 1375 WASHINGTON AVE STE 103 , ALBANY, NY 12206. The Blood work was done by sucking needle unevenly , it was very painful during blood collection as the nurse pulled the needle up and down. The nurse has...
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Anonymous
Anonymous

Dude take these photo's and video to an attorney!!! OMG that nurse tore your arm up, and with your hand swelling something was done WRONG. Seek medical advice to have all this...

I didn't like
  • Worst service
  • I did not like
#1435404
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LabCorp - UNRESPONSIVE TO CONSUMERS

Telephoned, emailed; no usable repsonse for online access
#1434424
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LabCorp - Dna fruad
i am kevin jones the brother of james joseph jones aka brown the godfather of soul music lab corp along with south carolinsa justice system commited dna fraud their were protocols not to publish or release my brother james is dna because of his celebrity status i got...
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Anonymous
Anonymous

To all readers, do not click on picture. File leads to a corrupted link with virus. I think this comment was intended for cyber attack. Obvious since the grammar is bad as wel...

#1429303
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LabCorp - Bad lab ever

I go to lapcorb to get blood test for my son ,he has 7 years old and take blood from him 2 times and i wait for more than 2 weeks ago and didn't received any results ,when i call the lap she said come one more time to get blood one more time ,she didn't know where is the my son's blood go OMG bad lap ever i didn't recommend this lap for anyone Sad
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1428638
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This company does major fraudulent billing. They send bills that were for services never authorized. When confronted they blame everyone except their own deceptive and fraudulent actions. Their service rep Shelly was horrible and refused to even consider they did...
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1.0
#1420669
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My Doctor ordered testing on me for Gluten Sensitivity. I never ordered the tests. I have excellent medical insurance. My insurance would not pay the claims. This company never once told me that these tests would cost 761.00 or had me sign an ABN saying these services...
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Anonymous
Frank

They also have an in house collection agency. It took me a year and several three way calls to Medicare. Now this is starting all over again with another bill for $476 for lab...

Anonymous
Annonymous

If you receive services you must pay for the service. You need to take it up with your doctor on why he or she ordered that test for you.

1.0
I liked
  • Lab technicians were good at drawing blood
I didn't like
  • No one informed me my service may not be covered
#1420482
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I logged into my portal and there were results there and then I clicked back in and the results were different. For example different tests than what the original was. That happened a few times and now it is only going back to the original that was there. Should I be...
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1.4
#1420298
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LabCorp - Labcrops on Thunderbird

The collector Anthony Todd was so rude and went for a “bathroom break” and we could all hear him laughing up a storm in the back room. Horrible place one hour wait.
1.9
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1417759
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