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Scheduled appt. arrived 25 minutes before time. Sat there til 15 minutes after my appt. this had happened before at the Egypt road site. They are not professional. Could have explained the wait but didnt. All I had to do was leave urine specimen. Will call my insurance co this time. Happened too many times. Even with making appt. this site needs more staff. Even just for first 4 hrs.
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Review
#1723716 Review #1723716 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Medical Lab
Took pre employment screening....been waiting almost a week now to get result so I can start my new job....called several times no help ....kept telling me the employer has to call to get results....signed in on patient portal to receive results NOTHING!!! Called the...
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2 comments
Anonymous
#1756666

Next time actually read the chain of custody statement you signed before blowing up. Results for these drug tests are never given to the candidate and you signed the form. By all means go to MedExpress....wait they are labcorp too...shucks that sucks

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Review
#1629057 Review #1629057 is a subjective opinion of poster.
Service
Labcorp Drug Test Procedure

LabCorp review in Lehighton, Pennsylvania: Poor Service

1.0
Details
My appt. made on line for Jan. 14th 2019. No one at desk, the new kiosk system being used by someone that did not have an appt. Waiting room was freezing cold. When staff came to desk she was very terse stated I needed to use kiosk even though I had an appt. & took a customer without an appt. ahead of me. Needed to stand at kiosk for 10 minutes or more giving same info as I had on-line, very customer unfriendly. Most people that need lab work done are ill, standing at a kiosk in an extremely cold waiting room repeating info that LabCorp already has is ridiculous!! I would rather pay cash then go to this location again in Brodheadsville, PA.
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Review
#1448044 Review #1448044 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.2
Details
Had my blood tested for my pro time on Monday. Never heard from my doctor on Tuesday. Called LabCorp on Thursday. Waiting 5 minutes for a live person then was put on hold for another 15 minutes. Was asked what doctor U see before being put on hold. This is the second...
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Review
#1307483 Review #1307483 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Reason of review
Poor customer service
3.2
Details
I arrived for my appt.very early,the labtech asked if i had an appt.i said yes she threw a clipboard on the counter with a pen and turned her back to resume her conversation with her coworkers. i finished signing in she said rudedly "sign in to the machine behind you"...
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Review
#1233277 Review #1233277 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Reason of review
Poor customer service

LabCorp review in Havertown, Pennsylvania: Poor experience

2.1
Details
Labcorp I used in Havertown PA has very rude staff. Also my urine sample for culture was mishandled. It was left in the container I brought in instead of being drawn into a sterile tube as they are supposed to do. Now I have to repeat the culture because of eskewed results.
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Review
#1229883 Review #1229883 is a subjective opinion of poster.
Service
Labcorp Urine Test Procedure
Reason of review
Order processing issue
2.6
Details
LabCorp review - Worst Experience ever
LabCorp review - Worst Experience ever
LabCorp review - Worst Experience ever
LabCorp review - Worst Experience ever
LabCorp review - Worst Experience ever
I went to Lab Corp in Philadelphia, PA for my routine blood work. I had the rudest technician I have ever encountered. He put the needle in and it hurt really bad and burned. Then as he was drawing blood there was blood coming out around the needle. He went through my...
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Review
#1193348 Review #1193348 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Pros
  • Timely appointment
  • Receptionist
Cons
  • Technician
  • Business ethic
  • Painfull
Reason of review
pain and suffering
Preferred solution
resolve poor customer service issues and incompetent employees
Tags
  • Bad Customer Sevice

LabCorp review in Yardley, Pennsylvania: Horrendous service

I dropped my 92 year old mothers urine off Monday morning because she has a uti and they are still saying today wednesday night that they have not written the results and may not until Thursday or Friday!!
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Review
#1189804 Review #1189804 is a subjective opinion of poster.
Service
Labcorp Urine Test Procedure
Reason of review
Order processing issue

LabCorp review in Lansdale, Pennsylvania: Leaving the pregnant in a winter storm warning

1.3
Details
I am standing outside in a winter warning ice storm. I was told by the woman when I called to arrive before 7 and knock on the door since I am here for a long three hour test. I am 7 months pregnant and when I told a nurse that was walking in what the receptionist said she very rudely told me that she would let me in at 7 unlocked the door and closed and locked it in my face.
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Review
#1168131 Review #1168131 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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LabCorp review in Langhorne, Pennsylvania: Bad Experience

1.0
Details
I made an appointment at 10:15 am this morning. I arrived there at 10:00 am. I let them know I had a 10:15 appointment and the lady at the desk told me to sign in and wait to be called. I at there till 11:00 frustrated as *** after seeing other people that came in after me go before me. I walked and and will never go there again. I drove 3 blocks away and visited another Labcorp and walked in and within 3 minutes i was attended to and out of there in 5 minutes with blood taken. Someone there should be fired! Location : 930 Town Drive Set G30 Langhorne, Pa. 19047
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Review
#1127517 Review #1127517 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Cons
  • Unqualified staff
  • Ridiculous wait to be seen
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution