2511 Salem Church Rd, Fredericksburg, VA 22407, USA
Not resolved
2 comments

My son went to local lab corp in Fredericksburg Virginia for ONE blood test for TB. He had the script for this ONE test.

It was printed in his PCP's office on January 19, 2017. He had gotten other tests at lab corp related to his annual wellness exams. When lab corp staff pulled up his profile on their computer, all of my son's previous labs done at Lab Corp were displayed on the screen. HE WAS THERE WITH A SCRIPT FOR ONLY ONE TB TEST.

However, lab corp staff insisted he get all the tests showing on their computer screen (more than 5 vials taken) rather than JUST THE ONE TEST WRITTEN ON THE SCRIPTS.

I need to talk to customer service as this has happened before at lab corp and I am sticking mad!!! Melva Allen 540-347-9365

Product or Service Mentioned: Labcorp Customer Care.

Reason of review: beyond poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1646104

A TB Blood test requires 4 tubes be drawn. Its a quantiferon and the amount of blood per tube is less than 1 ml

Anonymous
#1396794

well even if they suggested it, obviously you agreed. Simply your choice