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Today was THE worst experience at LabCorp in my life - to date. The location - very popular in New Tampa, allows people to walk in for drug tests.

Not today. Today, this location was being operated by one very sweet but overworked and underappreciated woman. She was only taking appointments and not able to take any appointments for drug screening, as she is not certified. People were losing their minds over it.

One man almost came through the window at her. She was taking names, processing paperwork, then calling patients back 2 at a time. After she poked people - she then had to pack the specimens. My appointment was at 1:00 and I was fasting.

She was able to get to me at 2:00. It was crazy that she was in the situation she was in. She told several patients - when they were screaming at her - that her manager was aware and that he had not contacted her back. I have to believe something is fundamentally wrong here for her to be working all day - in that environment - without another person present.

She had no break, no lunch, no second set of eyes either. What if someone had a medical condition? What if she needed help? The worst was the verbal altercations from the people she was constantly turning away.

So dangerous! Outrageous! I could not get over how she was still doing her job though, and treating each patient with kindness and care. We all remarked to each other about how loyal and dedicated she was.

The manager was a piece of work to leave her hanging like that. LabCorp - you have reached a new low. This is despicable and bad practice. I hope that this reaches you - as the phone calls go no where.

Shame shame, shame, on this facility management. They need to clean house.

Reason of review: Unsafe environment .

Preferred solution: Let the company propose a solution.

LabCorp Pros: Phlebotomist.

LabCorp Cons: That she was working alone.

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Location was 1724 Bruce B Downs Blvd Unit Q2 Wesley Chapel FL 33544

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