State: Maryland Clear all filters (46 of 1348 reviews match)
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LabCorp review in Elkridge, Maryland: Horrible Service

1.0
Details
Checked in and waited over an hour to be waited on with just a couple of people. Finally, it was just my Mom and we had to ask for help. Where is customer service? I was left seething
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Review
#1389188 Review #1389188 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
1.0
Details
Hainesport NJ The kiosk does not sign in patients . I had an apptoinment and arrived 15 minutes before my appointment time and my appointment time came and went and wasn’t called. Went up to ask the lady she looked in computer and said I wasn’t in the system. To sign...
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Review
#1379899 Review #1379899 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
3.2
Details
after a 2 hours and a 1/4 wait and having seen everyone that came after us have been taken care of, I asked why we were not getting the service. The spanish speaking receptionist had to lie outright and tell us she has called the name 3 times and was corroborated by a...
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Review
#1207274 Review #1207274 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service
1.0
Details
Never again setting foot in the Rockville MD office on Shady Grove Road 20850 (I think is their zipcode) where having checked in at 4 I had to recheck in at five, missed all my other apt and they had lost the two faxed orders from my physician but my husband knows how...
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Review
#1205113 Review #1205113 is a subjective opinion of poster.
Service
Labcorp Customer Care
Cons
  • Loosing an hour because they are inept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.7
Details
I walked into Lab Corp at 11:15am on 2/26/2018. I was the only person in the waiting area. As far as I know their was only one other person having lab work. Once the technician becomes visible it took her 10 mins for her to rudely say “come thru the the doors”. I...
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Review
#1198489 Review #1198489 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
1.0
Details
I went to Labcorp in Cockeysville to do a drug screening. I went to the bathroom to *** and they asked me to bring out my specimen and give it to them. I complied and then I asked if I could wash my hands. She said no because I couldn't turn my head. The basin was...
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Review
#1191543 Review #1191543 is a subjective opinion of poster.
Service
Labcorp Drug Test Procedure
Cons
  • Harassment and abuse
Reason of review
Abuse
Loss
$10
Preferred solution
Shut the lab down for behaving in such a manner
Tags
  • Humiliation
1.0
Details
Labcorp in Towson, MD is one of the most disgusting places on earth. The "women" behind the counter were everything but customer service. The employees of this company were unprofessional, loud, lazy, inconsiderate, incompetent, and down right rude. When asked a...
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1 comment
Anonymous
#1424241

Tell Labcorp.

Leave out the sarcasm ( "what a joke" )

Stick to the facts.

Rude personnel, unclean facilities, etc. : just the facts !

Send via Certified Mail, return receipt requested to HEADQUARTERS , not the offending office you attended.

And find a new lab ; they're all over the place.

Review
#1177329 Review #1177329 is a subjective opinion of poster.
Service
Labcorp Customer Care
Pros
  • Still waiting to like something
Cons
  • Unprofessional and unmotivated
  • Lazy
  • Business ethic
Reason of review
Poor customer service

LabCorp review in Dundalk, Maryland: Customer service

1.0
Details
Rudeness of the staff at the Merrit Blvd Dundalk Md location. The attitudes of the front desk staff are not acceptable. Maybe train people to have some compassion for others.
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Review
#1140871 Review #1140871 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
2.7
Details
I am complaining about the Lab Technician that drew my blood this morning. I went to the LabCorp in Easton, MD on 11/17/17 at 7am. I should have know when she unlocked the door for us patients to come in that she was not in a very pleasant mood. Its hard enough for us...
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1 comment
Anonymous
#1392728

I have multiple issues and obtain blood draws regularly.

You, apparently, do not.

90 out of 100 go just fine.

But you are doomed if you move.

Sit still, take it ( "it hurrrrttts" ) like an adult.

You're going to get her name and do what ? Complain ? Good way to develop a secret enemy who knows where you live.

Review
#1132815 Review #1132815 is a subjective opinion of poster.
Service
Labcorp Blood Test Procedure
Reason of review
Poor customer service

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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1.0
Details
I had a 2:30 pm confirmed appointment. When I arrived at 2:20 pm, the building was locked. I called another LabCorp location and was told "oh yeah, they're closed for construction." No one let me know, I said. She says, "Well, come to another location." So I went to...
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1 comment
Anonymous
#1373286

Totally agree poor service unfriendly staff

Review
#1103418 Review #1103418 is a subjective opinion of poster.
Service
Labcorp Customer Care
Cons
  • Worst service
  • Rude attitude of courtney at the front desk
Reason of review
Poor customer service
Preferred solution
The front desk person, Courtney, should be counseled or terminated
Tags
  • Bad Customer Sevice