Bronx, New York
Not resolved
1 comment

Had a urine drug screen done with this company, only to find out that my employer never received the results. When i called to inquire at the location i visited, i was deferred to customer service.

When i called customer service to find out if there was a way to ensure the specimen was even sent, some rude lady with an attitude said the employer has to call and she wouldn't even give me the information as to whether or not it got sent. Bad customer service. Even when i got the test, the employee didn't even know it had to be a split specimen until i told him.


Product or Service Mentioned: Labcorp Urine Test Procedure.

Reason of review: Bad quality.

LabCorp Pros: Good locations.

LabCorp Cons: Not reporting results, Not professional, Bad customer service, Did not answer questions or concerns.

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Horrible company to work for. Company expects 1 enployee to work by themselves collecting drug screens on 100 or more patients a day