Product: Labcorp Procedure Clear all filters (31 of 31 reviews match)
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LabCorp - This company sucks

1.0
Details
I made an appointment with lab corp for blood tests my doctor ordered. I got there and had to wait a ridiculous amount of time. I told the lab tech, I had another appointment and couldn't wait. She told me there were 5 people who had an appointment at 12 noon. I told her I had to leave but would be back. She said that's fine. I came back and had my labs drawn. She told me they had been short staffed for months and how stressful it was to work there with customers complaining. Lab Corp SUCKS. If you have an opportunity - go to Quest, they are so much better with customer service. Dead
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Review
#1493790 Review #1493790 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Poor customer service
1.7
Details
I have been to this lab several times and overall feel satisfied with their services, however, today I had a very concerning visit for the following reasons: 1) My blood draw was done by a Site Coordinator, which is usual. 2) She did not clean her hands prior to...
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Review
#1464128 Review #1464128 is a subjective opinion of poster.
Service
Labcorp Procedure

LabCorp in Fort Lauderdale, Florida - Retired

1.0
Details
Dirty office, rude employees, just horrid experience ... always is ... doesn’t matter with one I go to They need to be out of business !
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Review
#1405036 Review #1405036 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Bad quality

LabCorp in Knoxville, Tennessee - Suspended from work now a full week

1.0
Details
Went to lapcorp on Thursday 19th at 1:00 it had sat at the collection site till Monday the 20th, it is now Thursday 26th and I am being told a nother 48 to 72 hrs are required. What the heck, why was it not picked on thursday or friday and after being refridgerated for over 72 hrs it starts to go bacteria. I am angry I need to go back to work, what is the hold up!!!!!
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Review
#1313691 Review #1313691 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Bad quality
When our family practice was owned by the drs, it was a wonderful place to go. All the medical staff was warm and caring. Since being taken over by Fryecare it has become a nightmare. When you go for your lab work, which is done by LABCORP, they will give you an...
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Review
#1313675 Review #1313675 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Poor customer service

LabCorp - Worst customer service

2.6
Details
It’s been 3 weeks .. and I don’t know what’s happening with the results.. no proper updates.. useless customer care..
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Review
#1310706 Review #1310706 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Poor customer service
Does Lab Corp really exist? A week after my labs my doctor still didn't have results. She tried calling and nobody answered. I tried calling twice and got two different answers as to what extension to go to. I got customer service and it said that they were...
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Review
#1308347 Review #1308347 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Order processing issue

LabCorp - Ridiculous wait time

First Labcorp performed the wrong test although it was clearly indicated. So I had to redo it. You just can’t come in and drop it off anymore. You have to check in and wait. Despite the number of staff, half are not helping patients. Waste of my time. Not coming back here again.
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Review
#1256077 Review #1256077 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Order processing issue
The issue I would like to add to the list of outrageous items is the cost that a cash customer pays for laboratory testing as opposed to how much the insurance company pays for the very same tests.My wife is a cash customer and the lab recently charged us amounts that...
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Review
#1214425 Review #1214425 is a subjective opinion of poster.
Service
Labcorp Procedure
Reason of review
Pricing issue

Contact LabCorp Customer Service

Website:
www.labcorp.com
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Reviews

  1. 446 reviews
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  3. 65 reviews
  4. 20 reviews
  5. 21 reviews
LabCorp reviews
2.2
Details
I paid LabCorp in Weatherford Texas cash for lab work done on 7/25/2017 in the amount of$ 248.26. They told me that was my part of the bill. Then my insurance paid it in full, including the 170.74 & 77.52. Now LabCorp says they have no record of my payment. They have...
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1 comment
Anonymous
#1442237

I had to have testing done for a child custody case. I had to return to Labcorp 4 times because of incompetence in testing and hair collection.

The supervisor had to step in and perform the 3 rd test, and she didn't take enough hair for the ETG testing. Do not use Labcorp if there is another place you can go even if you have to travel to do it.

Review
#1204269 Review #1204269 is a subjective opinion of poster.
Service
Labcorp Procedure
Cons
  • Being charged money
  • Getting billed twice
Reason of review
Order processing issue
Loss
$248
Preferred solution
Full refund
Tags
  • Unethical Business Practices
  • Billing Problems
  • Automated System Do Not Work