Went to the Lab Corp on Sandpiper Cir. In White Marsh, arriving at 8:39.
I signed in & took a seat. I waited until 9:40 & still was not called to verify my Insurance & liscense. I then asked the front desk when would I be called , I had been waiting over 1 hour? The woman proceeded to pick up 2 lists & asked another employee : "which list are you working from?".
She scanned a paper & stated :" oh , it will be a long time before you are seen". Which I answered : " how could that happen,? When all the people before me had been called?" She did not reply to my question. I work in the Medical Field , as I know what it is like to have a crowded patient office.
I will not be going to this Lab Corp ever again.
It is very poorly managed, there is a lot of socializing among employees. What a shame , customers are not treated well at Lab Corp.
Product or Service Mentioned: Labcorp Customer Care.
Reason of review: Poor customer service.