Manufacturer: Labcorp Category: Customer Care Clear all filters (190 of 190 reviews match)
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Went to Labcorp at 7:45 AM and encountered 20 people already waiting. The receptionist was also the lab tech and was running back and forth from the desk to the lab. She was stressed and surly with everyone. After waiting until 8:40 I heard a patient say he had been...
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1.0
Product
Labcorp Customer Care
I didn't like
  • Ridiculous wait to be seen
#1050364
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On Friday, we drove 75 miles to my fasting appt at the E.Broadway location in Mesa, AZ. I had faxed the orders to them earlier in the week with a cover letter to please call if there were any questions. I had even tried to call twice to make sure everything was set...
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Product
Labcorp Customer Care
#1049751
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I took my drug test a couple days ago called the 1800 number and they said should take a day or two and to call Friday.I brought up the website signed in and no results. I called a number that's for billing a 4722 number the lady was so rude! Her name was Jackie, what...
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1.0
Product
Labcorp Customer Care
#1049256
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Labcorp - Very bad service

#1064168
1.0
Been sitting here for 35 minutes and not a single recognition. I have no idea when someone (all sitting behind the glass) talking an laughing and checking their cell phones, will talk to me, let alone draw my blood. Looks like I'll be going to another lab next month.
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Labcorp - Extremely terrible

#1062391
I made an apmt last week for glucose curve and others, they signed me up for 10 am. The recep and the manager at the Le Jeune location tell me I need to come back Mon for the glucose because it takes until 12 30 and they leave at 12. Horrible horrible service and lack of consideration. So the facility is NOT clean
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Labcorp - Lab corp

#1047832
Appointment scheduled at 745am. Arrived at 740am. 915 still waiting. Had to cancel teaching my class at 9am. Couldnt reschedule because i had to take a steriod the night before for this test. One guy working in the office being screamed at by the lobby full of nasty people. Get staff
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Labcorp - Wait

#1043261
1.0
This is rediculius! I was a few minutes late because of traffic but goid lord, i have been waiting for an hour and a half. There are only 2 employees in this busy if a clinic! I hope i never have to come to a Labcorp again. And the lady was short and unfriendly! I was very pleasant in spite of it all.
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My first visit to the LabCorp and Dover Delaware on South State Street was horrible needing blood work done because my husband and I suffered a miscarriage I was meant by the front desk office coordinator Denise mannerisms are very nasty very rude abrupt and she kept...
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Anonymous
Anonymous

I've come to the conclusions that in order to get a job at LabCorp, one must be surly and hate people and the world in general.

1.8
Product
Labcorp Customer Care
#1048797
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In another 5 minutes, 2 of the chatty employees came in, still talking to each other about a personal matter. I finally got my blood drawn and swore I would never go back there. I have been to other labs and they all do well and are clean. I called my insurance company to see if I could use another lab and they said no. If you can help it, don't use LabCorp...
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1.0
Product
Labcorp Customer Care
I didn't like
  • Way i was treated
#1048392
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They are so UNDER STAFFED that it is ridiculous!!!The first location I went to turned me away because they were understaffed with a full lobby of people already waiting. So, I scheduled an appt to go to another location for later that day and..... Even with an appt....
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1.0
Product
Labcorp Customer Care
I liked
  • Free wifi
I didn't like
  • 4 hour wait time
#1047945
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I drove from my house to Gainesville; 50 minute drive; and arrived at the Lab Corp at 2:55.Online and on the door of the business had business hours posted that the office closes at 3:30. I went in, even though the lights were off. The two ladies in the office that I...
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Product
Labcorp Customer Care
#1046853
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Then an hour later, front desk called my name and asked me for the time of my appointment.The lady angrily told me that I couldn't be seen until later because it seems like everyone showed up for their appointment. Manager was called to let him know that I'm diabetic...
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1.0
Product
Labcorp Customer Care
#1042233
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She said that he did not work there, and said " EVERYONE who works for Labcorp across the world is a good tech. I can't tell you who can help you because A or C could be better than B." I told her I had been to many labcorps and they were not all good. In fact, once...
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1.0
Product
Labcorp Customer Care
I didn't like
  • Attitude and lack of professionalism of the receptionist
  • Customer service
#1039415
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As a Dr. I walked into a labcorp( Medical Office building Spring Valley in Las Vegas) needing a test for my mother. They refused to provide thetest without an order form. So, I asked for the appropriate order form to fill out and was informed that they did not have any...
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Anonymous
Amonymous

I will be brief. You need a prescription to get drugs from the pharmacy. Same as you need an valid lab order to get lab tests. Nothing is done unless it is legally in writing...

Anonymous
Anonymous

Doesn't surprise me one bit, I'm also a physician and was trying to do the same thing, and of course the staff acted like was some thug asking for opiate medication!! Not to m...

1.0
Product
Labcorp Customer Care
#1037583
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