1 comment
Featured Not resolved

This was the worst experience I've ever had with a lab.Hands down.

I had an appt at 10am, I filled out all the information online and came to the lab a few minutes ahead of time. The technician had questions about my order and said she couldn't do my test until she had more info. She called the provider but didn't get ahold of anyone. So I quickly called my provider (got ahold of someone on first try) to get the answers and they faxed over a new order that answered her questions.

Instead of seeing me right away, she made me sign in again and put me at the BOTTOM of the walk in list. What??? And she had the audacity to say it was because I wasn't here early enough before the appt. I don't think so!

I had to wait WELL over an hour for an appt that I had at 10am. The real problem is that there was ONLY ONE person working at the facility. Seriously?? One person to check everyone in and the same person doing the tests.

People who walked in much later than me with a LATER appt time were served before I was. I am so upset and frustrated. I would rather pay out of pocket and ho to Quest than use my insurance to go through this company again. Absolutely ridiculous.

This poor technician should NEVER be in a position like this. Why I'm the world is she working here alone? There needs to more people working at this facility.

She should not have to shuffle people like this.I would be cranky if I was her too- but WHY did she put me back at the bottom of the walk-in list?

Review about: Labcorp Blood Test Procedure.

Review #1027606 is a subjective opinion of a user.

1.7
Product or Service Quality
Value for money
Additional Fees
Reliability
Diversity of Products or Services
Website
Staff
Customer service
Price Affordability
PRODUCT OR SERVICE Labcorp Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Labcorp?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Lehigh Acres, Florida, United States #1315040

Ihave to get my blood work done every Wed,I try to get their early to be seen as soon as possibly . I went in today and had to wait 45minutes to be called for paper work and another 45minutes for blood work.There is always short of staff.Something need to be done about that.When it is time for blood to be drawn I am stuck two or three times before they can get the right spot.

You May Also Like

Labcorp Blood Test Procedure Review from Williamstown, New Jersey Labcorp "Labcorp Medford, NJ Understaffed on a Saturday morning. Long wait times and this I what I get! There is no reason that this should have happened to me. There..." Read more Labcorp - Wrong dna test result Labcorp "we had dna test done labcorp says not father 100percent they only go to 99percent when we had it done only 1 I was with if he wasn't his would..." Read more Sono Bello - Venus legacy treatment dont work Sono Bello "I had venus legacy treatment done on my arms for 10 treatments at the sacramento area in Howe ave on July 16 2016. This treatment was recommended to me by..." Read more Labcorp Customer Care Review Labcorp "On 11.15.16 i can into the labcorp on s 6th St in Philly. I think the tech name is Nicole, she was extremely slow and basically ignored the people..." Read more Enterprise Rent A Car - Wheels/Tires STOLEN from personal vehicle left at Enterprise Enterprise Rent A Car " We dealt with DESPICABLE, INSULTING customer service after having four wheels and tires stolen from our personal vehicle that was left on their lot during our vacation. Our wheels..." Read more Justanswerlegal Questions - I locked into the "service" on the 23.6.17 on the assumption that 4 $5 (Bankcard) I might get a brief referral regarding an issue of Contract Law. Justanswerlegal Questions "I supplied my BankCard details with a synopsis of my sons problem. What i received was advice that Contract law is complicated(I knew that) did i want to talk to..." Read more Smart Shuttle Line - Horrible company! Not worth your money Smart Shuttle Line "DO NOT request service from this company. the worst! HORRIBLE! We purchased a ticket for my niece. From Hollywood to Kissimmee/Orlando. And the driver was out of control! He screamed..." Read more Shipito - They are thieves and scammers !! Shipito "In my first purchase was all perfect, (because the purchase was of little value). In my second purchase, of greater value, they told me that my package was lost in..." Read more