Germantown, Maryland
Not resolved
1.0
Details
0 comments

This is the worst lab I have ever been to. There was only one employee who was trying to check people in and draw blood. I had an 8:30 appointment and arrived at 8:15. As of 9:15, I am still sitting in the waiting room, while people who came in after me have already been served. I'll never come back here.

Appointments are not honored here.

Furthermore, I was told that my information is not in their computer system, even though I have been using Labcorp for years. Their computer system is not integrated with any of their other locations, so they told me. What a shame.

Reason of review: Poor customer service.

LabCorp Pros: Ease of scheduling appt on line.

LabCorp Cons: Lack of cummunication, Treatment.

  • Unacceptable Treatment
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