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I tried for several hour to contact them got them on the phone, when I as for of list of my payments, I was put on hold and the person never got back on the line.

I called again to explain how the person had me holding for a long time and so after I stated that, the person hung up.

This treatment is deplorable. I am trying to pay my bill in good faith and they put me in collections after making payment arrangements.

I also noticed that the letter they sent me to confirm the electronic payments has a completely different Invoice # than the collection letter that was sent. This is illegal practices

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

Location: 3850 Ed Dr, Raleigh, NC 27612, USA

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