State: Georgia Clear all filters (35 of 1348 reviews match)
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LabCorp review in Evans, Georgia: Difficult to schedule and get labs done

1.0
Details
I have not had my lab work done for over 6 months because I cannot schedule online- then the close or would not allow me access to the Belair rd location- I had traumatic experience once - so sick of this I’m not getting the lab work done someone should sue the insurance for selecting such a *** greedy company
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#1698465 Review #1698465 is a subjective opinion of poster.
Product
Labcorp Website
Pros
  • Location
Reason of review
Poor customer service
Loss
$200
This was my second visit and again the "fax" machine was out of ink for 3 months and they could not receive orders from doctors. The lobby air conditioner is off and it is 90 degrees, is and filled with very frustrated people. Everyone is the phone with their physician...
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#1274266 Review #1274266 is a subjective opinion of poster.
Product
Labcorp Facility
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

LabCorp review: Rude uncaring receptionist Griffin GA

1.8
Details
The lady working at the Griffin GA office is rude , short with everyone, lazy. (Won’t get up to call names) hates her job I guess. The set up of this office is also in violation of US Hippa laws as you hear all she discusses with patients!!
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#1237540 Review #1237540 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service

LabCorp review in Atlanta, Georgia: Crooks

1.0
Details
Labcorp keep sending me a 935 dollar bill that my insurance already paid I’m sick of it these ppl are dirty crooks I called my insurance to make sure they paid and they said yes a check was sent out I even spoke with someone from labcorp and they confirmed that they have received the money but why haven’t they updated my account I hate these ppl they try to extort you for money and it’s not right
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#1209174 Review #1209174 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Problems with payment

LabCorp review in Suwanee, Georgia: Long wait!

1.0
Details
I had a 10:30 appointment. It’s now 11:55 and I’m still in the waiting room. This is like a 3rd world country
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#1178502 Review #1178502 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp review in Columbus, Georgia: Unconcerned about customer service and wait times.

2.2
Details
There is only one of those “new fangled” computers for check-in operational. A line at least 5 or 6 people deep had formed behind a woman who appeared to be having trouble with the machine. The receptionist at the window just sat there- took no actions to assist anyone even though no one was at her window. Why?
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#1158064 Review #1158064 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service

LabCorp review in Roswell, Georgia: Poor customer service

2.0
Details
Roswell georgia location - extremely slow and only one person at the desk for the majority of the time. Front desk did not give directions to patients as it was chaotic and I had to go up multiple times to see what the status was. I waited over an hour.
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#1118927 Review #1118927 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service

LabCorp review in Austell, Georgia: Bad driver

I was traveling on loop 336 today at 3:45 pm, I saw a vehicle behind me weaving in and out of traffic, he all most cause me to have a head on collision. I'm glad my wife was there so she could write down his license plate {{REDACTED}}. If you have any questions feel free to call @ 281-974-8800 my name is Don
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#1107154 Review #1107154 is a subjective opinion of poster.
Service
Labcorp Vehicle Driver

Labcorp - Customer Care Review from Covington, Georgia

4.3
Details
First time at the new location adjoining Spalding Regional Hospital in Griffin, Ga. Lab corp , there were two females technician behind the glass petition. As I gave the information required to the first female technician, I noticed the second female on the phone loudly carrying on a conversation. As I was call back for my procedure, the first technician, Ms. Julia Ingram came into the room and begin the veniputure procedure while the other technician loudly continued her conversation. I remarked to Ms. Ingram how she was really multi-tasking and commended her for doing an outstanding job!
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Review
#920064 Review #920064 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Good customer service

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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LabCorp review: Review in Hospitals, Clinics and Medical Centers, Doctors category from Metter, Georgia

1.0
Details
The staff at Labcorp on Mulkey Road, Ste 100, Austell,Ga very rude,unprofessional sat there over an hour for drug screen. The sign clearly says sign in and have a seat,well after sitting for 30mins the tech comes out and ask did the receptionist check your ID and was a form completed with your name, dob, last ssn. What receptionist? So the receptionist comes up from the back saying she was sorry for not obtaining ID's then said everyone who's having a drug test I need to see your ID at least 10 people stood up.Other patients were complaining that the staff came back from lunch late. I don't know if the tech was just tired or on something but she clearly needs a drug test
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Review
#879030 Review #879030 is a subjective opinion of poster.
Reason of review
Poor customer service