I had an appointment with LabCorp located on 564 S Trimble Rd # B, Mansfield, OH 44906 on Saturday morning after my doctor had fax the information to them to do blood work. They didn't have any information on file.
This is a 1 1/2 hr drive Avon to Mansfield where we have a home and I waited a couple weeks for this appointment and visit. My doctors office told me today, 9/18 that they had provide them the fax twice. We tried to call back again before they were to close at noon and no one would answer the phone ! We had to drive there to get an answer.
There were to close in a half more hour and those girls where just sitting there eating, very rude. I won't ever go back there, they are terrible !!!
Product or Service Mentioned: Labcorp Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: get management to discuss customer care to the staff.
I didn't like: Never help for the service i was to receive, Worst service, Never came up with the blood work request from the doctor.