As a Dr. I walked into a labcorp( Medical Office building Spring Valley in Las Vegas) needing a test for my mother.
They refused to provide thetest without an order form. So, I asked for the appropriate order form to fill out and was informed that they did not have any on site. Would not do the test. It was a Friday approaching 5 and I suspect that staff was more concerned with going home.
That I also desired the result stat was met with a sigh. Talked with supervisor on the phone, but her best solution for me was to go to a different Lab. Wow! I was standing in their lab as a legally prescribing-ordering physician, the patient was present and needed a stat result...
and they kicked us to the curb.
In short, these people don't realize they are in the healthcare field. Nothing but a "Can't Do" attitude.
Product or Service Mentioned: Labcorp Customer Care.
Reason of review: Poor customer service.