Contact LabCorp Customer Service
LabCorp Phone Numbers and Emails
Toll-Free Number:
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(888) 581-9738
Customer Service:
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(336) 584-5171Local
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(800) 845-6167
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(855) 522-2677
LabCorp Emails:
How to Contact LabCorp Customer Service?
Most Popular Number:
| Total calls: 3 759 | Issues resolved: 226 | Last call: Mar 26, 2025 |
LabCorp Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LabCorp Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LabCorp is 8885819738. 68% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 3365845171.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as LabCorp may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LabCorp Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LabCorp is 8885819738. 68% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 3365845171.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as LabCorp may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call LabCorp mainly because of request for information, product/ service, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact LabCorp is 837encounters@labcorp.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
LabCorp Website:
LabCorp Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Labcorp
PO Box 2250
Burlington, NC 27216-2240
For Billing Support
PO Box 2240
Burlington, NC 27216-2240
Hours:
Monday - Friday: 8:00am - 5:00pm
Fax:
How Good is LabCorp's Customer Service?
Summary of LabCorp Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LabCorp?
Request for Information Question:
- “Looking for a location and hours”
- “How can I call the Charleston office and talk to a live person”
- “I got a request for additional information from you”
Product/ Service Question:
- “Complaining about being turned away at psc”
- “Complain about no one in office answers phone. I had question trying to make appointment online, tried calling to no avail, drove there thinking they may have been busy. It was 11:30 am and only 1 car was there, whomever worked there’s car. The doo”
- “Make sure labcorp has a order for bloodwork from dr patel”
Payments and Charges Question:
- “Billing disputes”
- “Bill”
- “Billing problem”
Account Question:
- “Cant log in need lab results”
- “Locked out of account”
- “Log in problems provider”
Shipping and Delivery Question:
- “Where is my appt today”
- “Results on test not received”
- “For a delivery job”
Staff Question:
- “Customer service”
- “Very poor service and rude”
- “Complaint about staff”
Employment Question:
- “W2 stolen”
- “Job application”
- “W2”
Return/ Replace Question:
- “Incorrect test done, why”
- “Need to change my name on my portal”
- “I need to change my name on my portal.”
Activation/ Cancellation Question:
- “Cancel apt”
- “Cancellation”
- “Ni notice of my cancellation on 06/12/23”
Website/ Application Question:
- “Collections site”
- “Website”
- “Website access problem”
Refund Question:
- “Refund”
Cards Question:
- “Lost I D card for lab work today. I' wated two weeks it is urgent”
Other Question:
- “Open till 5 not open been here since 430”
- “I received a letter”
- “Necesito hablar con un representante”
Compare LabCorp Customer Service To
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