LabCorp Phone Numbers and Emails

Toll-Free Number:

  • (888) 581-9738

Customer Service:

  • (888) 581-9738
  • (800) 845-6167
  • (855) 522-2677
  • (336) 229-1127
  • (908) 393-4545
  • (888) 522-2677
  • (336) 584-5171

Investors/ Franchasing:

  • (336) 436-5076

Legal:

  • (877) 234-4722
    Privacy Officer

Media:

  • (336) 436-8263

LabCorp Emails:

Claims
Claims Status (276/277)
Customer Service
Eligibility (270/271), Encounters (837 Professional), National Provider Identifier, Remittance (835) testing, Trading Partner Agreement inquiry, Transactions and Code Sets, X12 Data Mapping, X12 Data Transfer
Investors/ Franchising
Legal
Privacy Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

LabCorp Contact Information

LabCorp Website:

LabCorp Online Chat:

Corporate Office Address:

Laboratory Corporation of America
531 South Spring Street
Burlington, North Carolina 27215
United States

Fax:

+1336-436-1569
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LabCorp Rating Based on 877 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of LabCorp Customer Service Calls

1.2K TOTAL
CALLS
04:27 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LabCorp Customer Service?

Request for Information Question:

  • “Can I walk in without appointmen tomorrow”
  • “Someone is missing my identity and order lab test for me with physician name David Ashle. I don't know this doctor or never ordered for Occult blood test. I received a package specimen kit. I need to talk to someone from Labcorp and report to police.”
  • “Testing question”

Payments and Charges Question:

  • “Unpaid bill”
  • “Billing question”
  • “Payment plan”

Product/ Service Question:

  • “I recently Faxed in some paperwork pertaining to my eligibility for 2020 Anten insurance”
  • “I worked at Labcorp 2008 I Quet I gave my supervisor two weeks notice then I left I try to apply now gave me messages that I’m not eligible please help me to change it to eligible”
  • “To get lab work done”

Account Question:

  • “Account for a new clinic”
  • “Recover account”
  • “I need my whole login reset”

Shipping and Delivery Question:

  • “Wrong order”
  • “Have not received lab results”
  • “Very impt. result needed, provider never received. Can't create patient portal as can't only receive verif. code by text, not email.”

Staff Question:

  • “Customer service”
  • “Get telephone number for Pension Services”
  • “Unprofessional office”

Employment Question:

  • “Driving job”
  • “Employment inLafayett La”
  • “Payroll”

Website/ Application Question:

  • “Your website is”
  • “I would like to schedule a criminal background check LabCorp site address543 S 52nd Street”
  • “Website access problem”

Activation/ Cancellation Question:

  • “Cancel an appointment”
  • “Cancel lab”
  • “Appointment issue. I canceled for tomorrow & rescheduled for April. I just got a message of how to prepare for my appointment tomorrow. When I went back to find my appointnent for tomorrow it was not found. What is going on?”

Refund Question:

  • “Refund”

Other Question:

  • “No results in portal”
  • “Labs”
  • “Dr orders”

About

LabCorp Terms of Service
LabCorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories. Appointments must be made at least two hours in advance. Walk-ins are also welcome. LabCorp makes this Site, including all information, tools, and services available to The Customer the user, on the condition The Client agree to all the terms, conditions, policies, and notices stated here. By using this Site The User of Website are agreeing to these Terms of Use. LabCorp is committed to protecting the privacy of every person who visits the LabCorp Web site so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on Company's site. As part of LabCorp's effort to protect the privacy of The User's personal information while visiting the LabCorp site, The Company created this web privacy statement to inform The Customer of the privacy standards used to ensure the security and confidentiality of The Customer's information.
To read more: https://www.labcorp.com/hipaa-privacy
LabCorp Privacy Policy
To read more: https://www.labcorp.com/hipaa-privacy/web-privacy-policy
LabCorp FAQ
To read more: https://www.labcorp.com/frequently-asked-questions/patient/241
Top LabCorp Services

Customer Care, Blood Test Procedure, Receptionist

Top LabCorp Products

Website, Facility

LabCorp Pros and Cons

Pros: Painless blood draw, Ease of scheduling appt on line, Location, Receptionist, Good locations

Cons: Customer service, Worst service, Front desk staff, Way i was treated, Not professional

Summary

Laboratory Corporation of America Holdings (LabCorp) is one largest clinical laboratories in the world. The company is a leader in the commercialization of new diagnostic technologies and genomic testing. The company is headquartered in Burlington, North Carolina. The headstone of the company is routine testing. The company operates patient service centers and primary testing locations throughout the country. LabCorp was the first commercial laboratory which used Polymerase Chain Reaction (PCR) technology when it took part in the development of genomic applications. The Center for Esoteric Testing (CET) performs the majority of specialty testing in the company. It consists of eight departments Diagnostic Immunology, Esoteric Immunoassay, Allergy, Hemostasis and Thrombosis, the Kidney Stone Management Program, Special Chemistry, Microbiology, and Clinical Toxicology.

LabCorp reviews and complaints

LabCorp is ranked 337 out of 2334 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Payment Methods

VISA

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