Contact LabCorp Customer Service
LabCorp Phone Numbers and Emails
Toll-Free Number:
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(888) 581-9738
Customer Service:
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(336) 584-5171Local
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(800) 845-6167
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(855) 522-2677
LabCorp Emails:
LabCorp Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LabCorp Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LabCorp is 8885819738. 68% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 3365845171.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as LabCorp may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LabCorp Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LabCorp is 8885819738. 68% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 3365845171.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as LabCorp may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call LabCorp mainly because of request for information, product/ service, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact LabCorp is 837encounters@labcorp.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact LabCorp Customer Service?
Most Popular Number:
| Total calls: 3 793 | Issues resolved: 227 | Last call: Feb 9, 2026 |
Contact Information
LabCorp Website:
LabCorp Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Labcorp
PO Box 2250
Burlington, NC 27216-2240
For Billing Support
PO Box 2240
Burlington, NC 27216-2240
Hours:
Monday - Friday: 8:00am - 5:00pm
Fax:
LabCorp Customer Service Reviews
The representative I talked to, believe her name is Lori was absolutely phenomenal! I could not get into my account because of a deleted email address.
She guided me through the process of reestablishing my account and actually stayed on the line with me until I reconnected. You dont get customer service like that very often.
LabCorp is lucky to have her as a representative in customer support. Very professional and caring indeed.
Very professional. and got all my questions answered and taken care of my questionsI appreciate it all.
Transfer me to switch board then voicemail still no call back , I waited on hold over 10 minutes. No response
How Good is LabCorp's Customer Service?
Summary of LabCorp Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LabCorp?
Request for Information Question:
- “Appt question”
- “Benefits questions”
- “Appointment”
Product/ Service Question:
- “I do not have my blood work done there”
- “Blood work done 9/25/2025 and no results received by ordering physician and issues setting up patient portal.”
- “Lab work”
Payments and Charges Question:
- “Pay bill”
- “Make a payment”
- “Billing”
Account Question:
- “Problem logging into my account”
- “Cant log in need lab results”
- “Locked out of account”
Shipping and Delivery Question:
- “Results not received after almost 2 weeks”
- “Where is my appt today”
- “Results on test not received”
Staff Question:
- “Urgent lab service needed”
- “Customer service”
- “Very poor service and rude”
Employment Question:
- “W2 stolen”
- “Job application”
- “W2”
Return/ Replace Question:
- “I need to change my phone number”
- “Incorrect test done, why”
- “Need to change my name on my portal”
Activation/ Cancellation Question:
- “Cancel apt”
- “Cancellation”
- “Ni notice of my cancellation on 06/12/23”
Website/ Application Question:
- “Collections site”
- “Website”
- “Website access problem”
Refund Question:
- “Refund”
Cards Question:
- “Lost I D card for lab work today. I' wated two weeks it is urgent”
Other Question:
- “Results”
- “Test results”
- “Lab results”
Compare LabCorp Customer Service To
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