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LabCorp review in Inglewood, California: Drop off took too long

I went to the location in Lynwood, ca and the lady asked to check in at the kiosk. Then, i told her i had a drop off and it needed to be kept frozen. She said, I need to wait. I told her that the *** need to kept frozen and that the insurance and paperwork were inside. She said, you still need to wait it should be about 10 minutes. After, waiting 20 minutes I left and drove to another location. At this location she sent me to the back to drop it off, no question asked. The location in Lynwood were rude not only to me but to other people... bad customer service.
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Review
#1661922 Review #1661922 is a subjective opinion of poster.
Cons
  • Lazy
Reason of review
Poor customer service
Tags
  • office staff
  • Rude Customer Service

LabCorp review in Los Angeles, California: Over 35 min wait

I made an appointment for 11:45 am today 5/10/19 I was there on time, however, I was called in at 12:20. Whats the point of making and appointment when a client has to wait like the rest. It is kind of annoying, had I not made an appointment it would have been different, but not acceptable 35 min wait. Thanks for listening.
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Review
#1531784 Review #1531784 is a subjective opinion of poster.
Service
Labcorp Customer Care

LabCorp review in Los Angeles, California: Errors billing

1.0
Details
Lab tests done once in 08/2018. Paid in full by 12/2018. Have checks that cleared bank 12/2018. Still receiving bills every 2 weeks. Said that sent me to collections despite showing cancelled checks. Investigating legal action against Lab Corp. look it up, they get sued several times each year and they lose.
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Review
#1518342 Review #1518342 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Problems with payment
Loss
$320
Preferred solution
Full refund

LabCorp review in Oceanside-Escondido, California: Awesome staff!

5.0
Details
I went to labcorp on 2nd ave in Escondido , CA many times and have not had a single bad experience. Those phlebotomists are the best and very gentle when they drew my blood. They get packed fast but as long as you schedule an appointment online days in advance you will be in and out in 15 minutes or less. Will be coming back.
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Review
#1502312 Review #1502312 is a subjective opinion of poster.
TODAY JANUARU 29, 2019... I WENT TO TAKE A BLOOD TEST..WHEN I A=WAS GIVIN A BOTTLE FOR THE UNIRNE THYA DIDI GAVE JUST THE PLAIN BOTTLE NO PASTIC BAG NO WIPE STERILIZED TOWEEL.... WHEN I ASK FOR THIS THEY WEEW SURPRISEAND STARTED LOOKING FOR ONE OF THIS LITTLE ENVELOPES...
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1 comment
Anonymous
#1639103

What? Reading that gave me a headache.

Review
#1459454 Review #1459454 is a subjective opinion of poster.
Reason of review
Bad quality
Had an appt at 1.30... checked in at the right time.... its 2.17 still waiting...am in excruciating pain....the person who is supposed to draw the blood is talking to visitor for more than 15 minutes and there are lot of patients waiting. I have to be in supine...
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Review
#1411754 Review #1411754 is a subjective opinion of poster.
Service
Labcorp Customer Care
1.0
Details
LabCorp review - Open hours are deceiving and in accurate
Couple of months ago I came to main office in corona I stayed out til 7:30 am before they open the door. Today I came 11:03 am to find out that they lock the door saying out of lunch. Well, Number 1- on your website it stated they open from 7:00 am til 3:30 pm There’s...
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1 comment
Anonymous
#1599350

That's not their website. That's from an internet search, and those hours can be adjusted by literally anyone. If you had bothered to go to their actual website (labcorp.com) you would've seen the correct hours, including being closed for lunch, posted there.

Review
#1384914 Review #1384914 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service

LabCorp review in Sanger, California: Portal sucks

2.6
Details
Have been trying to get my new account and it keeps giving me an error code reported it and called but no one has contacted me about it. I have been with LabCorp since 2014 the old portal was great no problem this new one sucks. I have been trying for a week with no results. Someone needs to fix it. Poor customer service and relations.
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Review
#1344262 Review #1344262 is a subjective opinion of poster.
Product
Labcorp Website
Reason of review
Bad quality
1.0
Details
Two times is two years I specifically asked if my tests are covered by ins. Both times labcorp phone rep in NC headquarters if my labs were covered. They said yes. Then THREE months later sent me a COLECTIONS notice! No bill just skip to collections. I wrote to them...
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Review
#1338617 Review #1338617 is a subjective opinion of poster.
Service
Labcorp Billing Department
Reason of review
Problems with payment

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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Update by user Apr 20, 2018

I called the number provided by this org and talked with a LabCorp representative. She was able to put in a request to have the 4 missing lab reports posted, within 4-6 hours.

Lo and behold it actually happened. Its a shame to have to go to such lengths to get any...

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Review
#1235181 Review #1235181 is a subjective opinion of poster.
Service
Labcorp Customer Care
Pros
  • Some staff members freindly
  • Location
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered