I had lab work done a year ago, and I never recieved a bill for the work. Then, one night in December I get a call from a COLLECTIONS AGENCY saying Labcorp sent my account to them to collect over $2,000.
When I told them I never recieved a bill, the collections agency did suspend the account until I could get this rectified. Come to find out Labcorp was sending my bill TO ANOTHER STATE! When I asked labcorp for a bill, they refused to send it to me. My insurance company got invovled, and the insurance company actually yelled at Labcorp saying that their billing department never sent the bill to them first, and I was supposed to pay $200.
Then, my insurance company demanded Labcorp to send me a bill TO THE RIGHT PLACE.
So far, Labcorp has not and they sent me to collections again. WHat do I have to do to get a bill?
Product or Service Mentioned: Labcorp Customer Care.
Reason of review: Poor customer service.
Preferred solution: Send me a bill to my correct address.