Lab Corp attempted to bill my OLD insurance numerous times despite the fact I provided them on numerous occasions the new insurance information. They then combined the old and new information and continued to bill wrong.
I finally got them to set up the correct information and they still improperly billed causing the claim to be denied. My physician has sent them updated coding numerous times and instead of correcting the issue, they pulled my credit card number from a previous transaction and billed my card.
Capital One refused to dispute the charge saying I had a "previous" relationship with them. They continue to state they refuse to contact the physician and yet ignore all new information sent to them from him.
Product or Service Mentioned: Labcorp Customer Care.
Reason of review: Problems with payment.
Monetary Loss: $243.
Preferred solution: Full refund.
LabCorp Cons: Improper billing with no attempts to correct errors.