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LabCorp review in Phoenix, Arizona: Labcrops on Thunderbird

1.9
Details
The collector Anthony Todd was so rude and went for a “bathroom break” and we could all hear him laughing up a storm in the back room. Horrible place one hour wait.
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1 comment
Anonymous
#1668114

Contact LabCorp CEO David King dave.king@labcorp.com He wants to help. He recently exercised his stock options and made $25 MILLION DOLLARS.

That accounts for about ten percent of of his entire LabCorp portfolio, so you can be sure that he really cares about the quality of his company's customer relations.

Please write to him. He really wants to hear from you.

Review
#1417759 Review #1417759 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service
1.0
Details
Client had made an appt on line and received the confirmation number. Upon arrival the receptionist gave vague instructions (obviously so use to cold handed technology doesn’t know how to greet people). We were ask to take a seat. Finally after the missed appt time,...
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Review
#1387341 Review #1387341 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service
1.0
Details
LAb corp review You say your open at 12:30. I walk in the door at 12:32 and there are 10 people in the waiting room. We now sign into a kiosk that is not informative and just grabs your iD and verifies your information. The lady who is the receptionist and apparently...
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1 comment
Anonymous
#1658052

Same experience. So beyond unprofessional I don’t know how they’re in business still!!

Review
#1382279 Review #1382279 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service
A employee disclosed my information. That works for your company. is my soon to be Ex Wife. Lakia Mcmillian the result had not been revealed by my Doctor a employee told me what they where and others. I eam not seeking revenge just don't want this to happen to someone...
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Review
#1263113 Review #1263113 is a subjective opinion of poster.
Service
Labcorp Customer Care
Cons
  • No violation
Reason of review
Poor customer service
1.0
Details
Called the Phoenix N. 3rd street office and got their recorded message that "walk ins are always welcomed". That number, as all of them, will not let you leave a message. Went there today (7/26/16) at 1pm with no one in the waiting room. I was politely informed that I...
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Review
#889236 Review #889236 is a subjective opinion of poster.
Service
Labcorp Customer Care
Cons
  • Business model for cash pay
Reason of review
Poor customer service
Preferred solution
It doesn't matter. You have a culture of mediocrity.
Tags
  • Poor Business Model For Cash Pay

LabCorp review: Review in Hospitals, Clinics and Medical Centers, Doctors category from Phoenix, Arizona

3.2
Details
Labcorp charged me 1000's for simple blood work. One in which was vitaminD only a few tests. They submitted my bill to insurance. And insurance picked up a good amount. Leaves me a balance of $450. There for I can't afford my regular blood work due to this. I have thyroid problems and such and need routine labs. When checking with the other co's they agreed this was a outrageous bill. Good luck trying to resolve the issue or contacting them. I will pursue every option or go above and beyond. Ljt
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Review
#869666 Review #869666 is a subjective opinion of poster.
Reason of review
Pricing issue

Labcorp Staff Review

The rep never gave me my INS card back. I tried calling the office back and reaching the office directly wasn't even a freaking option on the automated system. Now i have to drive ALL THE WAY back down there to get it. When i could have asked them to mail it to me...... pissed off!
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Review
#757063 Review #757063 is a subjective opinion of poster.
Reason of review
Poor customer service

Labcorp Appointment Review

Made an appointment for 07:30. Front desk staff says they have no record. Only 1 phlebotomist on staff. Waiting room has 16 patients waiting. No accommodations being made. Customer service is nonexistent. Leaving this place and heading for Sonoran Quest. They're doing something right.
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Review
#724263 Review #724263 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp review in Phoenix, Arizona: Worst Employer Ever???

My God. I started working there a few months before graduating college. My coworkers were unbelievably hostile and so was management. Who is rude to a new employee anyway??? Hello LabCorp, we're there to help YOU guys out. On top of the scary work environment it got to the point where I was working 12 to 13 hours every singe day. I worked in the laboratory and was expected to process 69+ specimens an hour. Pouring off blood, plasma, etc as quickly as possible. Keep that in mind before you get your bloodwork done at Labcorp, folks. Bottom line: Don't work for Labcorp. I quit after 6 months and went to work for a company that treats its employees like actual humans and not robots.
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1 comment
Anonymous
#803026

Labcorp use to be good to work for,now all you have is a bunch of liars.They have a contract service in Denton called JIT and they lose everything and have done it for years so I think they are paid off.I can't believe anybody would want to work for them

Review
#465815 Review #465815 is a subjective opinion of poster.

Contact LabCorp Customer Service

Website:
Mailing Address:
PO Box 2240 69 1st Ave, Raritan, NJ 08869
Burlington, NC 27216-2240
USA
Phone:
(888) 581-9738
All LabCorp Contacts

LabCorp Products and Services Reviews

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Location: 27th and I17, Phoenix, AZ I arrived at 8am, lobby was already 3/4 full - I had a 1.5 hour wait until I was brought back to the technician. This wait time is not unusual - the receptionist now tells you that you can avoid this if you go to website and get...
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2 comments
Anonymous
#545503

I have been sitting here at Labcorp on MLK in Tampa for almost 2 hours. I made appointment at 9, showed up early an am still waiting to be called back to the window to pick up my insurance card. Never coming back here again.

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Review
#207056 Review #207056 is a subjective opinion of poster.
Service
Labcorp Receptionist