Anonymous
map-marker San Antonio, Texas

Labcorp Blood Count Review from San Antonio, Texas

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There is this girl at the Labcorp at Methodist plaza she is so ghetto and lazy. I go there every week for blood draw and I always see her sitting in the back room on her phone. The couple of times she has drawn my blood she is very ghetto with her tattoo on her arm. I was thinking you have to cover those in the medical field. But I will say these last couple of times I have been there I have had a good phlebotomist by the name of Michelle she has drawn my blood without feeling she has done it and today after a long day feeling sick she made my day she is always asking me how am I doing which comes to show she cares about her job and patients I am super happy because weekly draws do hurt hopefully they will keep her there and get rid of the other girl.
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Reason of review:
Poor customer service
Alese Cma
map-marker Valrico, Florida

Labcorp is Worst Lab in America.

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I arrived to Labcorp in Brandon Florida with an appointment. While waiting I noticed how dirty and dated was the waiting room. I looked like a waiting room from the 80's covered with dust and dirty walls. Filled with angry people for having to wait for so long. The receptionist was rude and I can hear treating other people in a rude manner. After an hour waiting and having signed in in time, I asked the receptionist what time they will take me in, she answered: I don't know. You need to wait. I explained I had an appointment and have waited for an hour. She said, I need to do your paperwork first, She was seating there for that time and not even asked me to do the paperwork so I can be call. I told her that was not acceptable, she started to yell at me and got up of her chair acting all crazy, then she decided she will not do my paper work. I asked for a manager which was less caring than her, I left the place after waiting for 1 hour and twenty minutes. I read about other locations near me and all the comments from people are the same, nasty places, rude receptionist and understaffed labs. They don't honor your appointments and they are extremely slow.
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Cons:
  • Way they treat the patients
  • Tech skills
  • Poor esrvice
Reason of review:
Poor customer service
Anonymous
map-marker New Hartford, New York

Horrible! Lost my specimen

This company has the worst customer service ever! They lost my specimen and tried to blame it on me.

They said it was too old to be tested however, it was dropped off immediately after collection. Everyone was extremely rude and inconsiderate. Now, due to this and they lack of a response from Labcorp, I had to cancel my doctor appointment and now I am unable to get in for my follow up appointment with my doctor for another month because of their incompetence.

How can a business stay in business with such horrible customer service and care? I highly recommend using an alternative company if you have a choice!

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Reason of review:
Poor customer service
Anonymous
map-marker Orlando, Florida

Labcorp Appointment Review

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Extremely slow and rude sevice... waiting over 35 min w an appointment. One attendant 16 waiting pissed off cust. Should close the business.
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Reason of review:
Poor customer service
Anonymous
map-marker Philadelphia, Pennsylvania

Labcorp Lab Test Review

Worst service ever. Sat in an empty room for 20 minutes before someone even glanced over at me. Took my paper and disappeared. Absolutely terrible. Go anywhere else.
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Reason of review:
Poor customer service
Anonymous
map-marker Dundalk, Maryland

Merritt Blvd Lab Corp workers don't care

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I had to do there for a drug screen, so I waited till they called me back, so couldn't produce the sample so I waited outside. Well during that time I had to go really bad, I informed the front personnel who said "ohhh we'll get the person". Well siting, sitting there finally I just went in the back the attendant said ohhh you have to wait your have more appts ahead of you. Well their people are nasty as well don't give a f if you have to go use the restroom real bad. Bad experience and shorly hasn't been the first.
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Cons:
  • Poorly trained workers at all levels
  • Unprofessional and unmotivated
Reason of review:
Poor customer service
Anonymous
map-marker Spotsylvania, Virginia

Labcorp Lab Test Review from Spotsylvania, Virginia

Labcorp Lab Test Review from Spotsylvania, Virginia
pricked 5x supposed to be 2x only.. because they kept on using the same veins that was already used
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Reason of review:
Bad quality
1 comment
Guest

I drew blood in a homecare and family practice setting and after 2 sticks it can be considered assult. I have in very difficult patients while I was alone with no one else to try I have stuck e times.

There are ways to avoid extra sticks. Patience and knowledge are your biggest asset.

Anonymous
map-marker Damascus, Maryland

Labcorp Sanitary Conditions Review

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The water in the bathrooms are shut off and there is no soap to wash hands with. Patients have to use the bathroom and give specimen without washing hands!!!! I wonder how their staff handle the specimens. Disgusting!!!!
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Reason of review:
Bad quality
Marcelina Yvq
map-marker Dallas, Texas

Never reported my labs

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I went in for labs Aug. 24th. I had 6 vials drawn. Very important labs post surgery. I handed them the paper with all my labs with my MD contact info. I emailed them a week later and labs were reported as not ready. Almost a month goes by and I call just to find out they lost my paper, had some paper with a MD name that was not in their network and did not notify them because of it. That was not my paper or my doctor. They have my number. They could have called me. Instead they took no action. When I called and asked to talk to a supervisor I was told to go online. I said, "So do I have to contact the State to get this escalated?" and she stated "I'm disconnecting now." She hung up on me and they refused to help me. These people are going to get someone killed. Do no do business with them.
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Reason of review:
Poor customer service
Anonymous
map-marker San Antonio, Texas

Rude and No Customer Service Oriented

I took my son who has Aspergers to the NE Baptist location Lab Corp for a pre-employment drug test. From the moment I wanted in, the receptionist was very rude. My son takes medications that would obviously show up on his test (Vyvanse and Adderall). I brought the bottles of medicine in so they would know what he takes that is prescribed by the doctor. The receptionist rudely said, I don't need to see those, I don't do the testing. Okay, so obviously a Dr. Lopez called my son and wanted to know what medicines he takes. So I had to make copies of the labels on all of his meds. Then, come to find out, they wanted to see my sons picture ID; but, failed to return it to him. I called that office yesterday to make sure they had it (which they did), and I asked if they could mail it to us. She said no, we don't have any stamps. In all of the businesses I work for, if I did not do what I should have, I would not make the customer go out of their way. I would do what ever I could to not *** the customer off AGAIN. I do monthly blood draws and urinalysis (and will be for the next 7 years)due to a medication I get infused for my Multiple Sclerosis (Lemtrada) and I use Quest Diagnostics. I had the option of using Lab Corp; but, now that I see how unprofessional the people are, I would never, ever use you services. I will be letting Genzyme know how awful this location is and hopefully Lab Corp will no longer be a choice for any of the people taking their medicine. Maybe Lab Corp needs to do a better background check and remind their employees that customer service can make or break a company.
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Cons:
  • Unprofessional and unmotivated
  • Strongly dislike for the reasons i stated earlier
Reason of review:
Poor Customer Service and Order processing issues.
2 comments
Guest

Your only gonna be happy if your told what YOU wanna hear. Its what it is and no shade.

Guest

Because they dont have nothing to do with any medication people are on they just give the test. Imform whomever sent you there about all this stuff

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Anonymous
map-marker Houston, Texas

Labcorp Appointment Review

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I arrived at labcorp at Toperwein in San Antonio Texas at 6:45 am, they opened at 7:00, but saw the first client at 8:30, I consider that to be abusive on behalf of the staff, they did get everyone's information , but made us wait for an hour , I think that also may affect lab results.
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Reason of review:
Poor customer service
Anonymous
map-marker Stratford, New Jersey

Other Product Review

Very bad wait is,unbelievable people are on the phone doing personal business. Been here for over a hour a half.
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Reason of review:
Poor customer service
Anonymous
map-marker Merritt Island, Florida

Other Product Review

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Horribly slow service due to being understaffed. Who runs this company?
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Reason of review:
Poor customer service
Anonymous
map-marker Los Angeles, California

Labcorp Lab Test Review

Worst Lab service ever. Incompetent staff!
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Reason of review:
Poor customer service
Anonymous
map-marker New York, New York

Labcorp Appointment Review

Sitting at a labcorp now - been waiting for over an hour as there is only one person working. The person working is doing the front desk, blood draws and all paper work. Each patient is taking at least 30 minutes and the waiting room is over flowing with people. Horrible!!!!
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Reason of review:
Poor customer service
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