Anonymous
map-marker Jamesburg, New Jersey

Monroe NJ location

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Poor customer service. Rude and ridiculous wait times. Office as dirty as the smelly employees.
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Reason of review:
Poor customer service
Anonymous
map-marker Tallahassee, Florida

Extremely poor

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Made an appointment and 45 minutes later still waiting. Mismanagement is the order of the day and disorganization of the Staff. I would not be here except for insurance requirements. Tallahassee FL northeast location.
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Reason of review:
Order processing issue
Anonymous

Terrible ??? whoever, a male, this time. I am diabetic Type I and have been giving myself insulin shots for 30+years. My arm is aching and blown up.

As many know, you can't call Lab Corp at the location where they took blood. I have UNFORTUNATELY have had to go there for a few years versus LabQuest. The person who took my blood was a male and acted like he knew what he was doing. My veins are quite worn from chemo treatment years ago. But he tapped and tapped and found a vein, and he took the required 3 vials. He wrapped my arm hideously and I arrived home and removed the bandages. Just having something to eat (I required fasting per my Dr.) so hungry. As proceeded to eat and do a couple of dishes, I looked at my are which was and continues to THROB; I've never had this happen in the past when blood tests were required. Since you CAN NOT call them directly I am going to contact the headquarters and make a complaint. Some people in the medical field DO NOT KNOW HOW TO TAKE BLOOD PROPERLY...as said earlier I give myself 3 shots a day plus had hundreds during my YEAR of chemo. I will have to change labs and will!!
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Reason of review:
Bad quality
1 comment
Guest

Did you apply direct pressure to the venipuncture site for 3-5 minutes immediately after the draw? Did you also refrain from using that arm for anything over the next 2 hours?

Doesn't sound like it.

They have this posted in EVERY draw area. Looks like this one is on you pal.

Anonymous

It's pathic

I had a 10:15am appointment and waiting for almost 2 hours I will never again come here I will. Let all know you guys are the worse ever
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Reason of review:
Poor customer service
Anonymous

AWFUL

Appt at 8:15. Still waiting and its after 9. Told them at thedesk and they didnt seem to know. They said soon.....still waiting. Thus happened in pembroke pi es to mywife, 2 hours then told they would get her in, she waited anither 15 minutes. Lap corp sucks! No one cares.
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Reason of review:
Poor customer service
Anonymous
map-marker Suwanee, Georgia

Long wait!

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I had a 10:30 appointment. It’s now 11:55 and I’m still in the waiting room. This is like a 3rd world country
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Reason of review:
Poor customer service
Anonymous

Lab Corp worst customer service no integrity and fraud.

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In 2016 lab Corp charged my 1059.00 for my annual physical lab work. When I complaint them they corrected there mistake and covered all the charges because annual physical lab work is 100% covered under insurance. Then couple months later in 2016 they send me a bill for $301.98 from no where. When I called them and dispute for the charges they send me a letter in mail stating that there is no balance left on my account. Fast forward to oct-2017 over one year latter they started send me the same $301.98 bill again; so I called them and there representative said sorry for the error but you don’t have any balance I asked them for reference and I was told the letter which states there is no balance left is your proof. Now in Nov they send me third letter which says it’s a third notice and I called them today and told them about the letter I have they say it was mistake from labcorp with that letter a d you still have balance of $ 301.98 from2016. I mean after one year you come back and ask me for them payment for the bill which is was already zero balance. Such a fraud and now they are say if you don’t pay it will hurt your credit and all what itall this nonsense .I will never go to lab Corp for my blood work going forth such a fraud company ripping patients I don’t know how may people are been ripped off by lab Corp by now.
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Reason of review:
Problems with payment
1 comment
Guest

This same scenario is happening to many of us! I am filing a complaint with CA BBB and NC BBB.

Thank you for sharing.

Fingers crossed that we all get this crap resolved once and for all! Good luck to you.

Anonymous
map-marker Toms River, New Jersey

Experience

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I know when I go to Lab Corp you have to go in advance and wait. When there is a long line and someone cuts a head that person should not be taken ahead of everyone who waited. If a person had an appointment they should have to show slip especially if they are going ahead 15 people
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Reason of review:
Poor customer service
1 comment
Guest

Next time get an appointment. It don't cost you anything except 5 minutes to get online or call and book yourself one.

You might as well expect to wait if you are just simply walking in. Everyone has to be somewhere and everyone has to be seen so you might as well wait your turn like everyone else.

Anonymous

Tamarac Lab Corp

This is the worst lab I've ever been to. They are very unorganized, they force you to make an appointment and don't take you for at least an hour or more after your appointment time.

They demand that you get there 15 minutes before your appointment and still are very late. I feel that they need better management there or someone to go in and analyze how they operate to see how they can make their process better.

I have witnessed the reception area telling a person who arrives there 5 minutes before her appointment that she did not arrive 15 minutes before and had to reschedule her appointment even though she wasn't going to be called for an hour or so after her scheduled appointment. That is preposterous

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Reason of review:
Poor customer service
Anonymous
map-marker Yardley, Pennsylvania

Horrendous service

I dropped my 92 year old mothers urine off Monday morning because she has a uti and they are still saying today wednesday night that they have not written the results and may not until Thursday or Friday!!
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Reason of review:
Order processing issue
Avarie Kfr
map-marker Newark, Delaware

Unprofessional

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The lady who went to draw my blood had a horrible demeanor and stuck the needle with lack of care. She just forced the needle. Then told me to hold the bandage with an atitude. I have never had a problem in past and now i have this problem. I will not let this lady touch me again. I felt like i was a second rate citizen. I find this extremely unacceptable.
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Reason of review:
Bad quality
Anonymous

No need to make an appointment

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Made appointment for lab work at 10:30am. It is 11:05 and still no word. No need to make an appointment- you will still wait with no one to say a word! Awesome-
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Reason of review:
Order processing issue
Anonymous

They treat their employees like crap

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They have their employees do 16 different jobs make them work till 8 o’clock at night sometimes but don’t allow them to have overtime
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Anonymous

Horrible Labcorp employee

I have had the same Dr. for years and love the office staff. Recently there was a lab tech from Ladcorp in the office. This woman was awful. She was sitting in the chair on her phone when i went into the lab. She had a very very bad smell of body oder and cigarette smoke on her and the whole room smelled as well. She dropped the needle on the floor, laughed about it and picked it up and was going to use it on me but i refused to let her and i got up and left. I can not believe they have such employees.
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Reason of review:
Poor customer service
Anonymous
map-marker Gainesville, Florida

Horrible service

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Employees at the Gainesville 64th Terrence location are pitiful. They have horrible attitudes, work ethic and hospitality. I have been here multiple times and have never received a greeting when walking in the door or to my appointment, never have I seen any employee at this location smile or be the least bit helpful. I'm very upset that my insurance contributes to the financial gain of this awful establishment.
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Reason of review:
Poor customer service
1 comment
Guest

How about if you don’t like this location go elsewhere? Not that hard buddy

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