LabCorp
Reviews and Complaints
Inefficientcy at its best
Poor customer service
Rude robot like desk clerk
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Verified ReviewerLab results lost
Sent to collections
- Rude customer service and their billing practices
- Rude customer service
Preferred solution: Let the company propose a solution
Drug Screen
Staff are consistantly rude, lazy and incompetent at each location
I dread when an employer uses this company for pre-employment drug testing. The staff are rude and often refuse to do their jobs. In spite of having posted hours of operation, they don't honor them.
If you arrive 30-45 minutes before their lunch or closing they refuse to help you or tell you to go to another site.
On my most recent visit to the 11111 Nall Avenue Leawood, KS 66211 location, the rude clerk told me that she had done too many drug tests and could not help me. This site being a dedicated drug testing site means that this is all they they do and she blatantly refused to do her job.
So their hours are operation are also at the mercy of an often slow and worthless staff beig in the mood to do the job they are paid for.
- Rude customer service
Preferred solution: I want the receptionist reported and for the company to honor their hours.
Billing Fraud
Lab corp is ripping people off. I went of my annual physical in 2016 and lab corp sends me over 300.00$ billing and upon back and forth with doctor office and lab corp.
Lab corp said it was there mistake so they will correct it and i will not be charged going forth. So i said send me a letter which stats that so they mailed me a letter which states my balance is ZERO on 7th march 2017.
And now again end of the year 2017 all of sudden they started sending me same letter and now sending it to collection agency.
I have reached out to my lawyer to fight against it because i have a letter from LAB CORP which stats it ZERO balance and after over 6 month asking for the same bill i mean who in the world does that.
It not about 300.00$ its about LAB CORPS VALUE and i would say it also quested there INTEGRITY. Contact-dharmesh224@***.com
- I will never go therre again
- Unqualified staff
Preferred solution: Let the company propose a solution
Made me fill out papers with *** on my hands
- Harassment and abuse
Preferred solution: Shut the lab down for behaving in such a manner
Horrible!
Rude and unprofessional lab technician
Horrible mistreatment
Where are my results???
Sign in and take a seat. We will call you.
Poor check in process
Labcorp has decided to add kiosks to checkin process. Sign above says checkin here.
However after checking in and it says you are successfully checked in you apparently need to also sign a piece of paper like before to also checkin. People have been sitting for at least an hour before and did not sign paper.
This is at labcorp on crystal rock in Germantown on mar 24 2018. Very poor process needs new office manager
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So far I have heard nothing from LabCorp--no explanation--no apology.