LabCorp Reviews and Complaints
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Latest review first
My husband and I have been going to labcorp for a very long time. I also might state that we have very good insurance and have always been current with our account. I was there a few weeks ago in Edgewater when I was asked to provide a credit card at the time of...
There is only one technician at the location ( In Lutherville, On Falls road, Maryland ) at around 1 pm, Friday, 8/1/2014. I told her that my doctor had faxed the prescription yesterday. She checked the file and flipped through some paper quickly and said that she...
LabCorp - Customer Service = NO Service
We have a corporate account with LabCorp solutions. For the most part the service is okay as long you are not trying to get in contact with a location staff member or customer service. We got roughly 4 different stories about what happened to the specimen and why our technologist had to retake her drug screen. The customer service team was not helpful in any way. I got passed around to multiple customer service representatives instead of management, like I requested. I would definitely do your research before using LabCorp as a Corporate account. The Customer Service Team needs to completely be retrained.
LabCorp in Philadelphia, Pennsylvania - Routine lab work
I felt I was treated really poorly at the nj voorhees location. It could have been a bad day for the staff but I definitely got the don't care attitude. These people were so miserable, I am not happy I had to deal with them. Labcorp seemed to have everything else together. Time was really quick and the place was clean. Its such a shame the attitude of the staff ruined what would have been a great visit for something as simple as lab work. I will try another location next time. Its nice they have several in my area.
Labcorp - Lab Work Review
I didn't mind waiting 3 hours once a week for my lab work to be done. The fact you only have one person at the Leesburg site was ridiculous. My doctor sent a fax for me to have IN R test done weekly, with the former employee there was no problem. With the new one another story. Went in for 6 month blood tests, told her I had sanding order for INR, she told me she had no paperwork didn't look for it. Because I had to see doctor in a week I decide d to have them do test. My results were 7.2. If we had known this earlier we could have corrected problem earlier. Her attitude also leaves much to be desired. Her stating b that the former employee did not do her work was uncalled for. Your clients at this location had grown fond of her. I will try my best to stay out of your lab as much as possible. I am going for weekly INR at my doctor's office. Thank you for your time.
Labcorp - Front Desk Service Review from New York, New York
*** awful service from the front desk as if your doing them a favour. no wonder Americans lose jobs to other nationals working in the USA.
LabCorp - Review about High Service Cost from Newark, New Jersey
Soy hispana. Madre soltera. Mi Hijo es Universitario. Se hizo in examen. El Seguro Pago. Y Ustedes estan cobrando EXAGERADO POR UN EXAMENEN RUTINARIO? MI QUEJA. VA AL DEPARTAMENTO DE SALUD. NO JUSTO. MI HIJO es UN ESTIDIANTE. EL SEGURO LES PAGO..LO SIFICIENTE $896.POR UN SIMPLE EXAMEN DE ESTUDIANTE. RUTINARIO Y USTEDES NOS ESTAN COBRANDO $377.37. ES EXAJERADO ES ABISIVO. LOS VOY A DENUNCIATION AL DPTO DE SALUD. NO ES JUSTO. ABUSIVOS.NO ABUSEN DEL SISTEMA. SOLO QUIERO EDUCAR A MI HIJO. VIVAN Y DEJE N VIVIVR. ABUSADORES. LOS VOY A DENUNCIAR AL DPTO DE SALUD,
when I asked why I was told in case there are other charges. I have insurance so they pay the contracted amount..so why would there be OTHER charges? I could not get an answer. I have been using this lab for years but will not use them again. They do not need my card...
If you ever go to a Doctor, ask before he takes your specimens to which company he will send. Reject immediately when you hear "Lapcorp". All of the sudden you have a bill as an unemployed of $600 and more. It was a simple test for Diabetes. NOBODY told me about the...
Labcorp - Business Hours Review
Went to a location in pines, fl that's open on sat (only location open sat within 10 miles) I got there at 8am to do a 3hr glucose. Drink a juice.. Wait 3hrs.. Then draw blood. I was told flat out that since it was Saturday n they closed at noon I couldn't have my test done that day. The front desk girl told me basically I would cut it too close to 12pm n mgmt won't allow the 3hr test on Saturdays. I insisted that if I took the juice asap I would be ready around 11.15am giving her plenty of time but she refused to put me on the list. I told her I would go to another lab n she rudely wished me good luck n said there was no other one open on Saturdays. The nerve of these people. But I guess I was wrong for expecting LAB WORK to be done during business hours even if it was the weekend. Thankfully my insurance allows me to go to Quest Diagnostics. Labcorp will never get my business again.
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