LabCorp Reviews and Complaints
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Labcorp - Slow Lab Work Review from Merrillville, Indiana
This place is a business to perform lab work ...right?! Then why is there only ONE person working? Not to mention, she is extremely slow! All she did when she did come out front, was to complain how busy it was and how she IS GOING TO EAT LUNCH at 1pm no matter what. Man, just give me my cup so i can urinate and heck, i can draw my own blood work! Worst place ever! Oh and i had an appt and still waited an hour and a half!
Appointment Schedule Review
I scheduled an appointment for lab work despite that an appointment is not "required". Last time I walked-in without an appointment, I waited for two hours. So, I arrive with an appointment and proceed to wait and wait and wait. Phlebotomist never takes my paperwork, and never calls be back up. It's been over an hour and I'm still waiting. What's the purpose of having an appointment??!!
LabCorp, 7207 N Gessner, Houston, TX --- horrendous service June 11, 2014, waited 60 min even with/appointment, lab tech wasn't told to take appointments before walk-ins. July 25, the tech confirmed my appointment on July 24th, couldn't find it on July 25th, waited...
Labcorp..does not work
Went to te 41-51 wilson ave site in Newark NJ and 45 minutes later only four people had been seen and two had appointments that took 30 minutes before they were allowed into the room. My insurance company is in on the labcorp scam and they have contracted to have their clients seen by labcorp- so I was stuck going to labcorp. Moreover, I see nothing but complaints about billing and wrong lab results. Part of the hold up at the wilson ave. newark site was that it was crowded and hot, but some people came because their results were lost and they took up the receptionist time in the search for their labs. I went to the window to see the staff all sitting around looking worn out, and not taking any labs. 4 people should not take 45 minutes even if the facility is crowded.
Reason of review
Problem with delivery
Deliver product or service ordered
LabCorp in Glen Burnie, Maryland - RIGHTS TO CHOSE WHAT IS THE PROPER NEEDLE AS PATIENTS
I also have had issues .Meanining I have small veins and the people they hire are very unprofessional. You explane the only way they can get my blood is through a butterfly needle but still they pool the big old medal 1950s out and you go home black and blue. They hurt you so bad that the small fear of needles has become a major Fear of needles . If we all stick together make complaints they may understand.... I have not had a test in 2 years all because of the TRAMA LABCORP has put me through! And we pay over 800.00 doallars to just have insurance. Everyone complaine and maybe OBAMA will hear us????HUMMMM you think?
LabCorp in Live Oak, Texas - Extremely Rude Attendees
Went to have a drug screen for my job today. Attendees were very short with me. Extremely rude about asking what I had brought in with me then acted like I should know. Then after holding my self from the restroom all morning I went, handed her the cup. She didnt even look at it said it wouldnt work because the tempature and said I would have to re do it. In a extremely cold office for Texas. I sat for a hour and they still wouldnt retest. I told them I had to leave for a appointment I couldnt be late for. She said let me call employer. I Waited 10 minutes she still hadn't came back. I called my boss and told him and he told me just to leave. This was the worse experience I've ever had with customer service ever. No smiles. The lady shouts from the back give him a watercup. The lady hands me a cup then turns away. I stood there like where do I get water? She points out front never looking back at me. Then I sat and sat and sat. Finally 5 minutes before I had be at appointment I got someones attention and told them Listen I got to go. So she tells me if I leave its a refusal. Then turns away. I guess I refuse becausr I left.
Reason of review
Poor customer service
take the test already provided which was full sample from my bladder I held all morning until I got there. like I said extremely rude.
Labcorp - Scheduled Appointment Review from Miami, Florida
Arrived promptly for my appt. at the Royal Palm Beach location, but soon realized having an appt. means nothing! One lady running the whole thing with a computer down. Can you say lab collection errors?? This is ridiculous! My specimen should have been labeled before it left the room. It was not. The over stressed lady left with them unlabeled. The situation was not fair to all the waiting people and the lady who worked there. Makes me wonder about the integrity of my lab results... Wake up Labcorp managers and owners!!! People's life's are on the line. Serious lab errors can occur because of mislabeling and other collection errors.
Wrong Order Review
These people can't even read an order. They told me i had to go get another order because they have no comprehension
Labcorp - Blood Draw Review from Bellevue, Washington
I took my son (1years) and daughter (15years) to get blood drawn and my son haven't been eating since. They took three tubes of blood from him and two from my daughter u would think they took more from my daughter since she a teenager. My son won't let me touch his arm and very restless! And to top it off the man put the needle in then pulled it out then back in I felt that was not right. I will do my investigation on this!! Trust me!!!!!
LabCorp in Stow, Ohio - Opened late, filthy facility
The Stow, Ohio facility has posted hours of 7:30 to 4:30, but faile to open until nearly 8:00am. Their closed sign remained in the window. The facility was poorly maintaine and dirty on both the inside and out, with peeling paint, stained carpeting, poor and worn furniture, trashy looking and generally not what most people would expect from a health care services location. Worse than any CVS, Walgreens or Riteaid pharmacy location in terms of cleanliness and professional image by far. Staff member was pleasnat and conversational, however. That didn't exactly make up for the fact that this was a dirty hole than probably scared anyone thinking of having their blood drawn there. My wife was thoroughly disgusted that a supposed health care services affliate could be maintained this poorly and remained to opperate in our area. The owners or area supervisors need to wake up. Not up to standard on any level. I have visisted body shops and auto service garages that were cleaner.
Reason of review
Filty-upgrade or get out of business
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