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Labcorp Receptionist Review

1.0
Details
Lab corp at s central Abe, glendale, ca is horrible The front receptionist is very inefficient and the 2 techs are very inefficient too Very rude also Just a terrible place Do not come here any more
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Review
#568035 Review #568035 is a subjective opinion of poster.
Service
Labcorp Receptionist
Reason of review
Poor customer service

LabCorp review in Huntington, New York: 75 Minutes Wait Tme, Employees arguing as to who was going to do what

When I went into the Commack, NY, office this morning, I thought it was a bad sign that there were eight people ahead of me in the waiting room. But since there were FIVE employees there, I thought maybe things would move quickly. WRONG! For 30 minutes, no one came in or out of the patient rooms. The women working there were arguing among themselves as to who was going to draw blood, who was going to work the desk, etc. One woman tried to take control and assign people to tasks but they refused to do what what she said. They did not even ask for my lab orders until I was there over an hour. I go to LabCorps because that is one of the few labs that is an approved provider on my insurance. I am going to contact my carrier and will tell them of my poor experience there, ONCE AGAIN, and I will refuse to go there ever again. Incidentally, when I was FINALLY called in, the procedure from start to finish took 45 seconds. Poor management, inefficient personnel, place could be cleaner, indifferent attitude towards clients, ridiculous business model.
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Review
#567111 Review #567111 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Personnel Review

1.0
Details
I am currently an employee with LABCORP. Since the day I started working for this company I have been very uncomfortable. The upper staff and majority of the staff are prejudice and it shows daily. The only thing that is keeping me with this company is the pay and the needs for my children. Over all o have to say if were a patient I would not use their services at all.
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Review
#565561 Review #565561 is a subjective opinion of poster.
Reason of review
Poor customer service

Drug Test Review

Waited one hour for simple drug screen test...front desk worker very rude! 409 Mills Ave. Greenville SC
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Review
#565469 Review #565469 is a subjective opinion of poster.
Reason of review
Poor customer service

Urine Test Review

1.5
Details
I had to sit for 1 hour for a urine test....I have never waited this long for customer service, what was I giving a organ... no regards for anyones time...where are the supervisors...this is awful...linden is the WORSE . GO somewhere else if you can
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Review
#565465 Review #565465 is a subjective opinion of poster.
Reason of review
Poor customer service

I'll never step foot in a Labcorp facility again

Over many years I've put up with the wait times, general uncaring demeanor and just lousy attitude. I've gone through it for tests for my kids and for myself. Today was the last time. After 50 minutes and multiple calls for anyone needing a pre-employment screening to come ahead of anyone else, I called my physician's office and asked for a lab work order to any other facility available. The next lab facility took all of about 5 minutes from start to finish. The lady who took the sample told me she'd worked for Labcorp years ago at a different location and quit after a couple of months because the organization is operated without a care regarding patient wait times or how the employees are understaffed. She couldn't take it. Neither will I from now on. Life is too short and other options are available. What kind of executive leadership would allow for such poor customer service record to exist year after year and so many locations?
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Review
#565279 Review #565279 is a subjective opinion of poster.
Service
Labcorp Customer Care
Reason of review
Poor customer service
Preferred solution
I'll never do business with labcorp again if I can avoid it.

Labcorp - Eresults Review from Houston, Texas

1.0
Details
The patient portal has been down for over a week. I need to see my results. I spoke with a rep and she couldn't give me any time frame for when it would be back up. I asked for a manager and they emailed me a form that they claimed could be emailed directly back to authorize sending me the results directly. This form has to be printed and faxed! It's not an electronic form. A company as large as Labcorp should have their website running.
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Review
#564594 Review #564594 is a subjective opinion of poster.
Reason of review
Poor customer service

Employee Review

1.3
Details
Guy who works the drsk is rude and unprofessional. Sat wait 20 minutes for him to come back from break. Another 15 minutes for him to call me to window with 3 people in waiting room. He acted as though we were all inconveniencing him. If I can help it I will not come back here
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Review
#564249 Review #564249 is a subjective opinion of poster.
Reason of review
Poor customer service

Blood Test Review

The wait times for a simple test are horrible, we had to wait for more than an hour with our infant child just to get his blood taken
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Review
#560850 Review #560850 is a subjective opinion of poster.
Reason of review
Poor customer service

Collections Review

This company will send customers to collections without any notification. After just a couple of months after the services. They are not concerned with making their customers happy. I now request to not use labcorp specifically. Horrible company!
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Review
#559355 Review #559355 is a subjective opinion of poster.