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LabCorp in Mesa, Arizona - Not organized

I just went to Lab Corp on Val Vista and Baseline, Gilbert, AZ. there were many people waiting, but it seemed like only 2 phlebotomists there. When I asked them how long i would wait, the answer was that it depends, what did it mean? It depends on how slow they work on the patient?They worked slow and are not organized , so some people started leaving there without getting blood work. They kept the patients waiting even for 3 hours, and heard other patients were saying that this facility is awful . they definitely need improvement! Otherwise, they would lose more patients
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1 comment
Anonymous
#992827

when you get your phleb license and learn what it takes to actually process and work on pts and the amount of time it can take between pts then you can complain all you want to. Yes it can take some pt longer to process than others 45 minutes is the minimum for just one. Yes you fool lab corp is not the same as other facilities they actually care if the work is done right and the results are identified properly, If I worked for them I would have dragged out your time as well keep talking smack, haven't u ever heard not to *** off the cook same concept *** shouldn't be treated any better just because they think they know better, next time get off your *** and go somewhere else cause I promise u they are not hurting for business.

Review
#641585 Review #641585 is a subjective opinion of poster.
Cons
  • Way they treat the patients
Reason of review
Poor customer service

Staff Review

2.0
Details
Exceptionally long waiting time, unprofessional front desk
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Review
#639857 Review #639857 is a subjective opinion of poster.
Reason of review
Poor customer service
The Lab Cord in McKinney Tx was terrible the employees was very unprofessional. I had to go take a drug test for the first time of my life for my new job it was very difficult for me to use the restroom I had to go really bad but nothing was happening. The lady's their...
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Review
#639584 Review #639584 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp in Fort Mitchell, Kentucky - BEYOND HORRIBLE SERVICE

1.0
Details
Took my daughter for an ordered draw back in January for several tests. The phlebotomist entered the tests into the system under my name. And yes, one of the tests was a pregnancy test and I am the father! After several unsuccessful attempts by the physician's office to obtain the results, they finally received the results only to find she was positive for one thing that could have potentially been very bad had she been physically hurt. I filed one complaint which I received a phone call from a local representative. She promised results three times with nothing actually being done. I filed a second complaint two weeks ago and was told it would be resolved. Nothing! I am in the medical field and never seen a company with worse customer service. I wouldn't let get near me or my family EVER again. And I will let EVERY provider I interact with to absolutely send their patients to another laboratory. Hard to believe they are still an options based on these types of experiences!
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Review
#639131 Review #639131 is a subjective opinion of poster.
Cons
  • Lost labwork order
Reason of review
Poor customer service
Loss
$1
Tags
  • Blood Work

Blood Draw Review

1.0
Details
blood was drawn for 2nd trimester screening and never sent in, had to get it done again in s hurry to be sure it wasnt after 20 weeks!! wtf lab corp, then the one who screwd up and dodnt send it was rude to me about it!
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Review
#638456 Review #638456 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp in Springfield, Pennsylvania - Bad experience never again will i go to Lab Corp

1.0
Details
I went on Friday to the Springfield office in Pa to have blood test taken. Got there first thing when they open at 730 am there was a line but did not have to wait long. The office people were not very friendly and the lab room was dirty with trash on the floor . After withdrawing the blood samples without any problems at the end when she took the needle out it hurt. There was a click sound and then felt like something was injected into my vein. I still have a bump and that was three days ago. I will never go back there again very bad experience.
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Review
#637791 Review #637791 is a subjective opinion of poster.
Reason of review
Poor customer service

Staff Review

Lab corp on tim gamble in tallahassee. Front desk staff was pretty friendly. Nurses in the back were extremely rude!!
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Review
#636389 Review #636389 is a subjective opinion of poster.
Reason of review
Poor customer service

Staff Review

1.0
Details
Front desk personnel at the 5130 Duke street location are very rude!! It was only three people waiting and I waited for over an hour and I had to leave and did not get acknowledged.
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Review
#635929 Review #635929 is a subjective opinion of poster.
Reason of review
Poor customer service

LabCorp in Ashburn, Virginia - Front Desk Rudeness/Lab Corp

Signed in and was told I would be called. When I was called up one of the two said how could they help me. I said you just called me up. The pissed off glare from one was unbelievable. She then said she needed doctors order and insurance all the time glaring *** thru me. These two were very unpleasant and rude, one more than the other. She seemed to be assisting the other one and learning the job. Now I don't have a life threatening reason to be there but others do, so how are they treated. It is obvious that these two have no business working with the public. This is Lab Corp in Woodbridge Va. I will not go there again.
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Review
#635925 Review #635925 is a subjective opinion of poster.
Pros
  • Ease of scheduling appt on line
Cons
  • Front desk staff
Reason of review
Poor customer service

LabCorp in Seattle, Washington - I call like 5 times to update our insurance information

Now they are billing me the whole account, and they are not passing the information on the insurance company. The website is a joke, so you cant fill the information there (all the menu looks like null), and they dont answer the phone, and when they do, it looks they are sleeping. Whorst service ever, dont waste your time and money, go to another place. Now, i need to call by 5th time just to ask them to issue the insurance again. They only want the cash, so why the offer accept insurance only for bill against cash? i just want to call them to send them to ...
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Review
#634432 Review #634432 is a subjective opinion of poster.
Reason of review
Poor customer service