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1.6 Based on 301 reviews
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  • Customers like
    • Painless blood draw 11
    • Ease of scheduling appt on line 7
    • Some staff members freindly 4
  • Customers don't like
    • Worst service 23
    • Customer service 19
    • Not professional 18
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  • From mobile
  • Sep 22
  • #923668

Terribe customer service today at Lab Corp. Employees seem mad that i was here. Very rude from upon entering

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Blood draw and urine sample went fine. Just try to get your results. Poorest excuse for patient care I've seen. Patient not given results after asking numerous times. My blood, my pee, and my money and I cannot get the results of my tests.

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I went to labcorp draw site in Abilene TX on 8/10/2016 to have testing done ordered by my neurologist. I called after that date several times to make sure my results had been sent. Left messages each time, never receiving a call back. However, I had left messages regarding what I wanted. I went to Dr. again yesterday to find out nothing was rec'd. Called draw site, finally got person. They had no record. Said no testing done here but sent to... Read more

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  • From mobile
  • Sep 20
  • #922146

Worst place every ppl need to put their phones down.This is a work place

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First time at the new location adjoining Spalding Regional Hospital in Griffin, Ga. Lab corp , there were two females technician behind the glass petition. As I gave the information required to the first female technician, I noticed the second female on the phone loudly carrying on a conversation. As I was call back for my procedure, the first technician, Ms. Julia Ingram came into the room and begin the veniputure procedure while the... Read more

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  • From mobile
  • Sep 16
  • #919779

20 minutes late for my appointment. Took my credit card when there should have been no charge. Housekeeping was horrible I saw blood empty vials on the floor. I hope they are better with handling my sample than they were at keeping workstations clean. I will ask my doctor to send me elsewhere in the future.

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  • From mobile
  • Sep 16
  • #919762

Visited the Lab Corp off of Las Colinas Blvd in Irving. The receptionist was rude to every guest. She complained that "I'm the only person here." That shouldn't matter. If you have a job, do your job with pride and with a positive attitude.

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The customer service at the LabCorp in Katy is terrible. Apparently, there was only 1 person working today. 10 min after my appointment time, I went to the front desk to ask how much longer it was going to be. I had to wait a minute because the man working the front desk was also drawing blood. He was very defensive and rude when I asked. He told me I had just gotten here. I said, no, I have been here for 10 min and I had an appointment. He... Read more

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  • From mobile
  • Sep 13
  • #917846

Under staff wait time over 30 minutes Staff on phone with personal issues with the parking authority while the waiting area filling up then front desk came back to help

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I arrived at 10:00 am for a 10:15 appointment I made online. I stood at the check in desk for 15 MINUTES before some came and told me sign in. Their was no clip board to sign in when I arrived. I signed in and was told to have a seat. They had at least 8 other people waiting. I found out after waiting 30 minutes that they only had one person in the office. I finally was called back at 11:40 am. The tech was very pleasant and I felt sorry... Read more

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