I worked for a cardiac surgery for 15 years and if we ever faxed orders to Lab Corp, they NEVER had them when the patient arrived. EVER. It's like their fax machines send the orders into a big black abyss. As a patient, I just experienced this problem when I went for...Read more
I didn't like
- Lack of empathy from staff incompetence
Their identity verification process is horrible and seriously flawed. They function like the government, inefficiently and unprofessional. If they can not provide a professional verification process I have no faith they will handle test results well. Will do anything I...Read more
I didn't like
I have a myriad of health problems and my medical record will appear that I'm popping pills and smoking marijuana while recovering from open heart surgery because a Dr offered to treat a new condition I developed from the surgery which is painful. My state requires...Read more
Labcorp - Customer service
Rudeness of the staff at the Merrit Blvd Dundalk Md location. The attitudes of the front desk staff are not acceptable. Maybe train people to have some compassion for others.
Why do you make an appointment when they take everyone else that comes in after you, been waiting for an hour, time to go to Quest diagnostics appointment was at 8:00 am, 5 people have had thier blood work before us and we are still wating, this place is the worst and the person working here is terrible
Labcorp - Rude receptionist
This place cannot possibly get any worse. Rudeness and attitude exude out the front door. It fills the room as if it is the sweat and stench of a land fill on an August mid day. Worst place for these simple procedures.
Labcorp - Crazy bad
Very bad. Had 2 orders but only took blood for one order. Had to return to have second order done. Office staff argued in front of customers as to who would draw blood. No one wanted to take care of another patient. Crazy will never return.
In 2016 lab Corp charged my 1059.00 for my annual physical lab work. When I complaint them they corrected there mistake and covered all the charges because annual physical lab work is 100% covered under insurance. Then couple months later in 2016 they send me a bill...Read more
Firstable we arrive early n sign in but for some reason my name was bypassed by the clerk. My wife approached the desk to inquiry about it. Then for some reason not known to us suddenly it was fixed afterwhile finally i was called n proceed it to a room for the tests....Read more
I am complaining about the Lab Technician that drew my blood this morning. I went to the LabCorp in Easton, MD on 11/17/17 at 7am. I should have know when she unlocked the door for us patients to come in that she was not in a very pleasant mood. Its hard enough for us...Read more
She didnt acknowledge me and when she did she said what do you want I had asked her that I needed a drug urine test and she said we don't do it here and I said I was sent there from my employer and she sent me down to little silver saying they don't do that there right...Read more
11/9/2017, at 7am 45-50 people are waiting in the waiting room . Shameful to CEO of labcorp the wait is several hours ... NEVER have imirovemnet for at least last 10 years . Labcorpknew about the volum ... and community need ... they don’t care. All they care is the...Read more
When I arrived today for my appointed time for my blood draw, I was told that the computer said that I needed to provide my credit card to insure that in the event that my insurance didn't cover the blood draw today, my credit card would cover up to $150.00. My...Read more
The employee was very very nice. She found the vein before hand then when she went to poke she had lost it and had to dig for it, but that’s not the thing the bugged me. The worst part is that they use the same tourniquet on each person and when she cleaned my arm she...Read more
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